Teavana - Tea is great..having to push people to buy it...not so great | Glassdoor
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There are newer employer reviews for Teavana

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"Tea is great..having to push people to buy it...not so great"

Star Star Star Star Star
Former Employee - Sales Associate in Bonita Springs, FL
Former Employee - Sales Associate in Bonita Springs, FL

I worked at Teavana part-time (Less than a year)

Pros

Love free tea throughout the day, best perk of the job is the discount!

Cons

Having to compete for sales and feeling forced to push customers into buying excessive amounts of product

Advice to Management

Don't hire so many people!

Other Employee Reviews for Teavana

  1. Helpful (1)

    "Upper level management needs to wake up and pay attention."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista
    Current Employee - Barista
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Teavana part-time (More than a year)

    Pros

    The people the tea, the discounts at both Teavana and Starbucks, and the upwards mobility if you make them money.

    Cons

    Baristas are underappreciated, hard work is all but ignored unless it directly results in profit, the pressure to sell scares away not only customers but quality employees as well

    Advice to Management

    Reward hard work, allow upward mobility and pay raises to baristas and those who are better suited to work behind the scenes, I have been working for over a year at $8/hr (when I was told baristas are supposed to START at $8.50 because they are not eligible for bonuses) and management refuses to give me a raise despite my hard work, loyalty, knowledge and genuine passion for the products. FOCUS ON SELLING MANY INDIVIDUAL DRINKS INSTEAD OF A FEW LARGE TICKET ITEMS. Modern Americans want ease and convenience and the profit margin on individual drinks is huge and customers will come back and back and back until they get hooked and comfortable enough to buy the large ticket items. This is common sense and I have spoken with countless customers who further support this.


  2. "Great company with great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Cleveland, OH
    Current Employee - Team Lead in Cleveland, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Teavana part-time (More than a year)

    Pros

    Owned by Starbucks, provides great health benefits even for part time employees. Company is rapidly expanding so there are a lot of opportunities for moving up.

    Cons

    How many hours you work are based on your sales performance and you are on commission so if you are uncomfortable with sales, you may want to look elsewhere.

    Advice to Management

    It would be nice to still get commission even if you don't make your goal


There are newer employer reviews for Teavana
There are newer employer reviews for Teavana

See Most Recent

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