Pros
“Unlimited” PTO (but they want you to stay under 160 hours and you have to request it 2 weeks in advance) No micromanaging. Most of the employees are really great people and will do what they can to support you.
Cons
Does not have the employees best interests in mind. Poor benefits. Overwhelming workload and unrealistic expectations - I cry at my desk at least one a week due to stress Everything is “just figure it out” with very little guidance or support from management There is no official new hire training. You are expected to fully train the new hires while balancing your own workload (basically expected to do 2 jobs) We are always asked to share feedback but we rarely see positive changes from it. Pays below average compared their competitors- no bonuses Too many changes to processes or procedures in a very short amount of time. These changes have often not been tested to make sure it works leaving the front line employees scrambling to adapt and fix the issues it created.