TeleTech - my most fun time after 20 years | Glassdoor
There are newer employer reviews for TeleTech
There are newer employer reviews for TeleTech

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"my most fun time after 20 years"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Phoenix, AZ
Former Employee - Customer Service Representative in Phoenix, AZ
Recommends
Neutral Outlook
No opinion of CEO

I worked at TeleTech full-time (Less than a year)

Pros

it's not easy but it was rewarding as the trainees are kind and friendly willing to share their knowledge specially for someone like who have no experience of working in the company for more than 10 years

Cons

time schedule but it's adaptable .. smoking people ..understanding of how to dress up as they want to apply , everyone are like wearing a jeans and not everyone knows what is office attire and proper casual..

Advice to Management

I hope they will teach the trainees how to dress properly and so that they could teach the staff to dress properly also unlike the way they do now .. they dress up like they are always going for cowboy grill night .. Yes they are not being seen by the customer but then for their own confidence so they are not look alike with the bar girls.

Other Employee Reviews for TeleTech

  1. Helpful (1)

    "Could be worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lorain, OH
    Current Employee - Customer Service Representative in Lorain, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TeleTech full-time (More than a year)

    Pros

    Gain great experience in csr/call center situation, once you get the hang of it. Get paid for training. Team members are helpful.

    Cons

    Pay for type of work should be higher, no part time; associates become burnt out.

    Advice to Management

    Train on how to assist and work with associates.


  2. Helpful (3)

    "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Englewood, CO
    Current Employee - Technical Support Representative in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TeleTech part-time (More than a year)

    Pros

    -The people
    -the technology
    -getting to work at home

    Cons

    -upper management is very busy, and doesn't have time to speak with lower employees
    -communication between departments

    Advice to Management

    Work on communication

There are newer employer reviews for TeleTech
There are newer employer reviews for TeleTech

See Most Recent

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