TeleTech - I had a good experience just let go TOO soon | Glassdoor
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There are newer employer reviews for TeleTech

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Helpful (2)

"I had a good experience just let go TOO soon"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - @Home Agent in Pensacola, FL
Current Employee - @Home Agent in Pensacola, FL
Recommends
Neutral Outlook
No opinion of CEO

I have been working at TeleTech part-time (Less than a year)

Pros

People, CC's and TL's
Loved my project
Got along with mid-level employees

Cons

Ramped way too soon, now it takes too long to get to agents, called and put in que for 15 mins...WHERE ARE ARE ALL THOSE AGENTS NOW!!!!

Advice to Management

Look at the good employees and keep them...get rid of the ones who are bogging you down...ask employees (CC's) who is performing and who is not

Other Employee Reviews for TeleTech

  1. Helpful (2)

    "Very disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing and Media Specialist
    Current Employee - Senior Marketing and Media Specialist
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at TeleTech full-time (More than 3 years)

    Pros

    Experience in a global company. Experience working with remotely.

    Cons

    Very low salaries, very few benefits, they don't value commitment or hard work, they just care about how much it costs them to have an employee. In fact they keep moving from country to country, firing thousands of employees and looking for the cheapest place to hire them and the lowest salary to pay them


  2. Helpful (3)

    "A crazy stressful situation and I worked @ home!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative/Sales in Englewood, CO
    Former Employee - Customer Service Representative/Sales in Englewood, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TeleTech part-time (Less than a year)

    Pros

    working at home and hiring process was uickeasy and q

    Cons

    weak training, technical issue at least 2x per shift (on their end)... very stressful

    Advice to Management

    get on the ball!! you guys been in business too long to have that many issues.

There are newer employer reviews for TeleTech
There are newer employer reviews for TeleTech

See Most Recent

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