TeleTech - Great company. Lots of ways to make more money. | Glassdoor
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There are newer employer reviews for TeleTech

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"Great company. Lots of ways to make more money."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

Pros

Easy to move up with teletech

Cons

Deal with unhappy members at the call center

Other Employee Reviews for TeleTech

  1. Helpful (1)

    "Best people I've ever worked with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Line Agent in Springfield, MO
    Former Employee - Front Line Agent in Springfield, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TeleTech full-time (More than a year)

    Pros

    Great management, great people, pleasant work environment. Supervisors care about you, fight for you, and remain your friends after you leave.

    Cons

    Not for everybody; many people get stressed out in this line of work. You're at the mercy of the clients. HP shipped its call center jobs to India, forcing TeleTech agents to either apply for a different project, find another job, or get laid off.

    Advice to Management

    No suggestions. TeleTech took good care of me.


  2. Helpful (1)

    "Not for everyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TeleTech full-time (More than a year)

    Pros

    The jobs and projects that Teletech has are good. I love the job I do on my specific project.

    Cons

    If you have kids or need a specific schedule then is not the place for you. They do not like to work with people when it comes to scheduling, or time off requests. They are a very difficult company to work for.

    Advice to Management

    Understand that there are things that happen that are out of peoples control. Be willing to work with people if they need to change shifts or need days off for doctors appointments or anything that may come up.

There are newer employer reviews for TeleTech
There are newer employer reviews for TeleTech

See Most Recent

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