TeleTech - Too much CYA | Glassdoor
There are newer employer reviews for TeleTech
There are newer employer reviews for TeleTech

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Helpful (2)

"Too much CYA"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - HR Generalist in Englewood, CO
Current Employee - HR Generalist in Englewood, CO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at TeleTech full-time (More than a year)

Pros

Good people, work hard, nice PTO

Cons

Too much email and CYA. Too much justification for performance and work.

Other Employee Reviews for TeleTech

  1. "Call Center Work is Just that Work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Phoenix, AZ
    Current Employee - Case Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TeleTech full-time (Less than a year)

    Pros

    Decent pay and Benefits. Clean Work Environment. Up to date equipment.

    Cons

    Having to deal with upset customers with one had tied behind your back.

    Advice to Management

    Add a time out break after stressful call and have a tag team partner to help the CSR handle a difficult call: Kinda like in wrestling one wrestler gets tired and the other jumps in all fresh and ready.


  2. Helpful (1)

    "Good if you like a fast paced environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, IT in Englewood, CO
    Former Employee - Vice President, IT in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TeleTech full-time (More than 5 years)

    Pros

    Fast paced, international work with great people

    Cons

    you need to ensure you get work life balance

There are newer employer reviews for TeleTech
There are newer employer reviews for TeleTech

See Most Recent

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