Telefónica - Great place to work | Glassdoor
There are newer employer reviews for Telefónica
There are newer employer reviews for Telefónica

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Helpful (1)

"Great place to work"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant in Leeds, England (UK)
Former Employee - Assistant in Leeds, England (UK)
Recommends
Positive Outlook
Approves of CEO

I worked at Telefónica full-time (More than 3 years)

Pros

Great leadership and enjoyable place to work, relaxed yet professional approach.Collaborative teams and great common values. Would recommend to friends - good work life balance and encouraged to contribute ideas

Cons

Salaries not the highest and constantly going through restructure which can make it difficult to follow who is responsible for which business area

Other Employee Reviews for Telefónica

  1. "a great experience! I learn everyday"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing and Digital Contents Director
    Current Employee - Marketing and Digital Contents Director
    Recommends
    Positive Outlook

    I have been working at Telefónica full-time (More than 3 years)

    Pros

    great team, innovative market, a lot of potential, learnings on customer experience at the point of purchase

    Cons

    it´s a market still needs to grow, introducing new marketing concepts in an IT environment


  2. "Great Company, Poor Strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Telefónica full-time

    Pros

    Mission statement, geographical fingerprint, product portfolio, market position, technology, staff are a kind of leading company

    Cons

    Current HR focus on cut on investments and salaries, so old and skilled staff are push away, while retaining less unexperienced but cheap employees.
    Customer care is handed over to cheap 3rd country providers, with no CRM or shared client profile knoledge. Good customers are not take in care, while focusing only on new customers and market penetration

    Advice to Management

    Re-invest on innovation, not only infrastructure, and retain best staff. Revisit customer care with better CRM

There are newer employer reviews for Telefónica
There are newer employer reviews for Telefónica

See Most Recent

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