Telefónica - Great company, lots of opportunities to shine | Glassdoor
There are newer employer reviews for Telefónica
There are newer employer reviews for Telefónica

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Helpful (1)

"Great company, lots of opportunities to shine"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Operational Architect in Slough, Berkshire, South East England, England (UK)
Former Employee - Operational Architect in Slough, Berkshire, South East England, England (UK)
Recommends
Negative Outlook
No opinion of CEO

I worked at Telefónica full-time (More than 10 years)

Pros

If you wants to work for a company that is constantly delivering amazing solutions to stay on top of its game, Telefonica O2 can be the place for you. The opportunities are amazing for the sort of people who have loads of energy and are passionate about what they do. O2 has a great reward and recognition system and one of the best benefits packages around. I worked there for 12 years and enjoyed nearly every moment of it. Work life balance is amazing and the Bath Rd canteen is excellent.

Cons

Outsourcing - much of the functions of the business have been outsourced to offsite companies - this has reduced considerably the family atmosphere of working at O2 and reduced trust amongst teams.
Its a large organisation, and you will find people you dont get on with - just hope its not your management.
Some processes are achingly slow and beuracratic - a throw back to when O2 was part of the civil service.

Advice to Management

- you've got a great culture - when you celebrate wow is it amazing - do more of that
- implement 360 degree reviews - let the people review the manager to weed out the controlling managers who say one thing to senior management and treat their people like nothing.
- dont outsource your key intellectual property - keep it in-house to keep passionate people.

Other Employee Reviews for Telefónica

  1. Helpful (1)

    "Restructure after restructure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Telefónica full-time (More than a year)

    Pros

    Leading network (vs competitors), good packages, people focussed, great benefits, flexible working culture (e.g. work from home, hot desks), interesting mobile innovations, in-house training (including Telefonica University courses in Barcelona)

    Cons

    constant restructures (every 6-12 months), confusing strategy, disjointed local brands (i.e. collection of local networks O2, Movistar, Vivo, and not 1 single global company), growing culture of uncertainty, lots of middle managers but the senior management feel very distant.


  2. Helpful (2)

    "Great place to work, excellent initiatives not so excellent execution."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Leader in London, England (UK)
    Current Employee - Store Leader in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Telefónica full-time (More than 10 years)

    Pros

    some really good perks, customer focus is key and people development is really important

    Cons

    staff matrix is very lean, doesn't match the footfall and this leads to many a poor experience for both staff and customers.

    Advice to Management

    be more sincere with your staff by recognizing them for their talents and not letting them get sidelined by 'favourites' who on many a occasion aren't as good or worthy to be promoted.

There are newer employer reviews for Telefónica
There are newer employer reviews for Telefónica

See Most Recent

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