Teleperformance - a normal life at teleperformance | Glassdoor
There are newer employer reviews for Teleperformance
There are newer employer reviews for Teleperformance

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"a normal life at teleperformance"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Services Representative in Bristol, England (UK)
Former Employee - Customer Services Representative in Bristol, England (UK)
Recommends
Neutral Outlook
No opinion of CEO

I worked at Teleperformance full-time (More than a year)

Pros

friendly peers, polite management. nice cafe. next to a pub.

Cons

no job security, no job satisfaction, lacks the ability to move up in the hierarchy.

Advice to Management

look to promote good people to supervisors or floor walkers.

Other Employee Reviews for Teleperformance

  1. "Great workplace with team spirit & good learning opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager Training in Gurgaon, Haryana (India)
    Former Employee - Assistant Manager Training in Gurgaon, Haryana (India)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Teleperformance full-time (Less than a year)

    Pros

    Best reason to work at Teleperformance Gurgaon is the core Team. Professional, motivated & friendly. Company has a good attitude towards Employee retention.

    Cons

    The company needs to be more enthusiastic and involved in Employee Engagement activities

    Advice to Management

    Keep it strong!


  2. "TelePerformance under-compensates agents with a low basic salary and sets impossible performance standards."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Technical Support Agent in Quezon City, National Capital Region (Philippines)
    Former Contractor - Technical Support Agent in Quezon City, National Capital Region (Philippines)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Teleperformance as a contractor (Less than a year)

    Pros

    Accessible by all means of public transport and located inside SM Fairview Mall.

    Cons

    TP sets impossible performance standards based primarily on the customer's whim and mood.

    Advice to Management

    Take better care of your agents if you want them to excel at achieving customer "satisfaction."

There are newer employer reviews for Teleperformance
There are newer employer reviews for Teleperformance

See Most Recent

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