Teleperformance - just no | Glassdoor
There are newer employer reviews for Teleperformance
There are newer employer reviews for Teleperformance

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Helpful (5)

"just no"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retention Representative in Fairborn, OH
Current Employee - Retention Representative in Fairborn, OH
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Teleperformance full-time (More than a year)

Pros

pay is okay, no physical requirements

Cons

sit in a chiar for 8 hrs, headset uncomfortable, after a yr they will find a way to fire you.

Advice to Management

stop sleeping with agents, and firing people when they hit limit of raises to hire more people to pay less!

Other Employee Reviews for Teleperformance

  1. "Decisions hinder processes"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Gained experience that would allow me to move on to a better job.

    Cons

    Inflexible scheduling. Management more focused on metrics than actual customer service. Continuously changing policies that hinder the flow of the process


  2. Helpful (1)

    "Decent job, great schedule"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Fort Lauderdale, FL
    Current Employee - Customer Service Agent in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Teleperformance full-time (More than 3 years)

    Pros

    Great schedule, 3 1/2 days on, 3 1/2 days off. Loved it since I like to play golf a lot. It gave me an opportunity to play golf on late Wednesday afternoons, or on Thursdays or Fridays.

    Cons

    If you're stuck in one of the lower tier sections of customer service, you get mostly upset people yelling at you about their problems. Hopefully you get promoted to a better position if you show that you're good.

    Advice to Management

    None.


There are newer employer reviews for Teleperformance
There are newer employer reviews for Teleperformance

See Most Recent

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