Terminix - would not do it again | Glassdoor
There are newer employer reviews for Terminix
There are newer employer reviews for Terminix

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Helpful (1)

"would not do it again"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Pest Control Technician in Austin, TX
Current Employee - Pest Control Technician in Austin, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Terminix full-time (More than 5 years)

Pros

the pay is good if you have a good route. They have great benefits and you get to take home your truck.

Cons

the compensation pay plan is not a good plan. You get money taken away from you when customers cancel whether it is your fault or not. The work home ratio is very unbalanced. Lot of time at work and not enough with family.your schedule changes at the drop of a hat so you never know when you're getting off and it makes it impossible to plan anything for your personal life

Advice to Management

find a better compensation plan for technician

Other Employee Reviews for Terminix

  1. Helpful (2)

    "Don't apply for OSP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Leesburg, FL
    Current Employee - Outside Sales Representative in Leesburg, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Terminix full-time (Less than a year)

    Pros

    The people I worked with were nice.

    Cons

    You have to use your own vehicle and you can expect to drive 200+ miles a day; 6 days a week. You pay for your own gas and the leads generated by the company aren't good at all. Terminix is the most expensive pest/termite control company out there and try are losing business rapidly. They are trying to offer different services to make up for the loss. The training was lengthy but information overload meant lack of retention. Appointments are scheduled in way that you will be driving back in forth, no organization. My advice is stay clear from terminix and find a better company, like Massey

    Advice to Management

    Close your doors


  2. Helpful (3)

    "Overworked, but well worth it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tampa, FL
    Current Employee - Customer Service Representative in Tampa, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Terminix full-time (More than a year)

    Pros

    The benefits are decent. You can get alot of overtime during the busy season and my personal supervisor is great. They do raffles and prizes when theres mandatory OT... The managers are not the worst but then again not the best. They recognize employees when they are doing well and encourage a positive environment.

    Cons

    Considering that you are talking to customers nonstop, i dont feel the compensation/pay is enough. Very stressfull and possibly even detrimental to our health. If you cant handle being yelled at most of the day, this job is not for you. The trainers should also have expierience taking calls, they train straight out of a huge book and the trainers have never even taken calls! They train you on ALOT of things, but the problem is the trainers dont know what situations you encounter most commonly, so they teach you alot of things you dont use, and you end up training yourself when you get put on the phones. The training is terrible. The trainers are nice but dont have enough expierence on the phone in order to share what you'll be expecting.

    Advice to Management

    Consider increasing the hourly wage, you would retain more employees . Also the program/software we use is serverly outdated. invest in a more user-friendly program and you wouldnt have to train people for a full month. even after a full month of training, most of the things you learn are when you get put out on the floor. Hire trainers who have actually been on the phone!

There are newer employer reviews for Terminix
There are newer employer reviews for Terminix

See Most Recent

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