Texas Children's Hospital - Disconnect between leadership and IS workers | Glassdoor
There are newer employer reviews for Texas Children's Hospital
There are newer employer reviews for Texas Children's Hospital

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Helpful (9)

"Disconnect between leadership and IS workers"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Epic Systems Analyst in Houston, TX
Current Employee - Epic Systems Analyst in Houston, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Texas Children's Hospital full-time (More than 3 years)

Pros

Decent pay
Flexible schedules available
Nice buildings

Cons

Lack of communication between leadership and staff
Managers seldom see or speak to their employees
Little opportunity for advancement
Hiring of more very highly paid consultants who 'build and run' leaving staff to clean up their messes
Loss of key staff due to poor management
Remote workers in other cities (and on campus) who aren' t pulling their weight
Parking nearby is expensive and off-campus parking option adds 20 minutes to your commute each way
TCH isn't sending staff to Wisconsin for certification

Advice to Management

Get to know your employees. Cut down on the number of meetings you schedule to speak to each other and schedule some with your staff. Stop canceling staff meetings to attend more leadership meetings. Ask your employees for their suggestions and opinions before you hire more consultants or change key vendors.

Figure out why you can't hire anyone local and fix it. Follow up on job offers made to local people who refuse them and find out where we're going wrong. Do surveys of the local job pool asking why they aren't considering TCH.

Get people out of the closets you've stuffed them into and put teams together. It's hard to act as a team when you never see any team members.

Allow employees time at work to study for certification
Support study groups for certification and proficiencies

Other Employee Reviews for Texas Children's Hospital

  1. Helpful (5)

    "Terrible Is management (no leadership) -"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Security Architect in Houston, TX
    Former Employee - Network Security Architect in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Texas Children's Hospital full-time (More than a year)

    Pros

    1 Great coworkers!
    2. Decent benefits

    Cons

    Horrible management (they call themselves leadership) in Information Services
    Long hours working on equipment that should have been upgraded or replace long ago.
    Management does not allow down time on anything vital, causing the network and security equipment to be largely out of date. Including bad patch management.
    Employees are treated with no respect.
    A lot of the managers and director are bullies that constantly threaten the employees.
    Employees are not allowed to attend training.
    HR treats employees like chattel.
    Very poor adherence to federal and state regulatory requirements.

    Advice to Management

    Get rid of the current crop of VP's, Directors and about half of the managers as they are running the place into the ground. Go back to the core values of Texas Childrens Hospital that seems to have been lost at some point.
    After seeing how they operate, I would never take my child to that hospital again.


  2. Helpful (4)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Houston, TX
    Current Employee - Registered Nurse in Houston, TX
    Recommends
    Approves of CEO

    I have been working at Texas Children's Hospital full-time (Less than a year)

    Pros

    Excellent benefits, Flex hours, training (for new nursing grad). Most of the nurses I encountered really seemed to enjoy their job.

    Cons

    Parking, in my unit at times we would be assigned to many patients (not the ratio I was told when I interviewed). Not enough PCA's to help nurses at times.

There are newer employer reviews for Texas Children's Hospital
There are newer employer reviews for Texas Children's Hospital

See Most Recent

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