Texas Department of Family and Protective Services - Challenging and stressful but somewhat rewarding. | Glassdoor
There are newer employer reviews for Texas Department of Family and Protective Services
There are newer employer reviews for Texas Department of Family and Protective Services

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Helpful (2)

"Challenging and stressful but somewhat rewarding."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - CPS Specialist in Lubbock, TX
Current Employee - CPS Specialist in Lubbock, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Texas Department of Family and Protective Services full-time (More than 5 years)

Pros

Working independently and being responsible for your own caseload; having more paid time off than you'll ever have time to use; doing a job that makes a difference and always contributing productive work; learning diverse and in-demand job skills

Cons

Little to no work-life balance; very little to no chance of advancement; the pay does not really compensate all the work you do and you can't get paid for your overtime-have to use it as paid time off; "regional policies" aren't put in writing anywhere, but are expected to be followed and often changed without notice; there are a lot of unrealistic expectations; there seems to be a bigger emphasis on getting more people hired to fill positions than there is on doing anything to keep the people that are already there.

Advice to Management

There needs to be a lot more incentives and rewards for maintaining employment of those who are already working there. There also needs to be better communication from top to bottom instead of telling employees that "changes" are coming and making everyone fearful while creating an atmosphere of uncertainty all the time... the more information people have the more comfortable they feel when it comes to their job security. There should also be more recognition for people doing a good job, and for supervisors whose units have the most turnover, there should be a closer look into why. Also, mobile casework provides better flexibility, but it also causes a major disconnection from the job and takes away the social ties a person needs to feel connected and loyal to the agency.

Other Employee Reviews for Texas Department of Family and Protective Services

  1. "If you have the right supervisor it is a pleasent work environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asministrative Assistant in Houston, TX
    Current Employee - Asministrative Assistant in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Texas Department of Family and Protective Services full-time (More than 8 years)

    Pros

    Flexiabilty even for an Administrative Assistant

    Cons

    Pay! The pay is not great, but the benfits, flexiabilty, and people I work with make up for that.


  2. Helpful (2)

    "Important Work but Not Worth It"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contract Manager in Austin, TX
    Current Employee - Contract Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Texas Department of Family and Protective Services full-time (More than 3 years)

    Pros

    Important cause- It's fulfilling to know you are helping vulnerable populations; Laid back dress code in most settings; lots of vacation and sick leave; pension.

    Cons

    Disjointed agency- people do not have an understanding of anything outside of their specific role; lazy, uninspired workforce- people know it is very difficult to get fired so they ride out their careers doing the bare minimum in many cases; High turnover due to stress of the job; Lack of innovative or progressive technology or people who would appreciate that; Low pay; Poor quality of most offices- Carpets that are almost 30 years old and never cleaned, etc.

    Advice to Management

    Raise standards for hiring and spend more time doing cross-functional training so there is a more talented and dedicated workforce that can transition to different areas and ease workload.


There are newer employer reviews for Texas Department of Family and Protective Services
There are newer employer reviews for Texas Department of Family and Protective Services

See Most Recent

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