- 5.0Sep 10, 2023Anonymous EmployeeCurrent Employee
The managers are very helpful and treat you very well.
The pay is too low for the amount of work
- 5.0Aug 31, 2023AuditorCurrent Employee, more than 1 yearAustin, TX
It is not too stressful and you get to work with others and independently. It’s the best of both worlds.
There are not too many satellite offices.
- 2.0Oct 21, 2023Insurance SpecialistFormer Employee, more than 5 yearsAustin, TX
Great benefits with health insurance and retirement. Plenty of PTO and flexibility to request off work. The pay is stable - state employees just received two raises this year. Many opportunities for advancement or if you want to pursue a different role in the department. The new downtown building is beautiful and clean; your workspace is private and quiet. I loved the amenities (cafe and parking garage).
The work is really a non-stop grind. You have to push yourself to meet expectations, even if there are obstacles (ex. Less team members, the system was down, etc.) You are still expected to meet the same goals no matter what. Although I was not asked to, I had to work through my breaks and sometimes off the clock to meet these goals and not be written up. Despite my pleas, I would frequently be assigned more and more work to the point not even an automaton could complete it - like being beyond humanly possible to finish on time. There is a huge disconnect between your team and upper management. They often pass down unrealistic goals and do not seem to understand the actual nature of what the work entails.