Texas Gas Service - Field Service Tech II | Glassdoor
  1. Helpful (1)

    "Field Service Tech II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Leak Survey Tech II in Austin, TX

    I worked at Texas Gas Service full-time for more than 3 years

    Pros

    Benefits are great. 2 weeks vacation, sick leave, maternity/paternity leave, profit share, 401K match. They match 100% up to 6% of your pay. Many opportunities to cross train and work up the ladder. Tuition reimbursement.

    Cons

    You live there. Get used to your service truck because it is the only family you will know.You are also the only face that a customer sees. Much like waitstaff being screamed and cussed at by something the cook made a mistake on, you will feel the brunt of any and ll mistakes made by billing, management, planning and dispatch. Dispatch especially. Drive Cam. The drive cam ends careers quickly. The system is... reviewed by a 3rd party company on cameras that are not very clear and punitive measures are doled out fiercely even though there are no actual rules stating guidelines for the drive cam. The company follows invisible "best practices" that are not written down and cannot be referenced. You can be sub par at your job, just don't set off the camera.

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    Advice to Management

    More training. Actual HANDS ON training and making sure there is comprehension of safety and regulations. Less hiring based on nepotism and "good ole boy" system. Follow your own rules. Too many instances occur where one department or certain individuals are allowed to work around policy where others are punished for and ultimately fired for perceived infractions that do not exist in the rules or policies.

    Texas Gas Service2017-01-14

Other Employee Reviews

  1. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    I have been working at Texas Gas Service full-time for more than 3 years

    Pros

    Great benefits and overall great opportunities for career advancement.

    Cons

    Relatively new corporate structure, but not necessarily negative.

    Texas Gas Service2017-08-25
  2. "GIS Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - GIS Technician in Austin, TX
    Neutral Outlook

    I have been working at Texas Gas Service for more than a year

    Pros

    Easy work Benefits after 1500 hours worked

    Cons

    Monotonous work for months No professional devolopment

    Texas Gas Service2019-02-08

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