Good colleagues, but remote flexibility is lacking - Customer Service The AA Employee Review

4.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Colleagues are good, manager are okay

Cons

Not flexible at remote working

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The AA Response
1w
Thank you for taking the time to share your feedback. It’s great to hear that you value your colleagues and have had a positive experience with your manager and wider team. We also appreciate your comments around flexible working arrangements. We recognise how important flexibility is to our colleagues, and for many roles we offer a hybrid working model to help support a healthy work/life balance, whilst also bringing teams together to strengthen collaboration, connection and working together effectively. Thank you again for your continued contribution and for the work you do supporting our customers.

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5.0
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Anonymous contractor
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Pros

I joined the AA's content team in 2017 to assist with their digital transformation project and found it to be a supportive, enthusiastic and generally fun environment to work in.

Cons

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4.0
Feb 11, 2022
Anonymous employee
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Pros

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Cons

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