The Coffee Bean & Tea Leaf - Fast paced, Hands on Work Environment | Glassdoor
There are newer employer reviews for The Coffee Bean & Tea Leaf
There are newer employer reviews for The Coffee Bean & Tea Leaf

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"Fast paced, Hands on Work Environment"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Lead Barista in Los Angeles, CA
Former Employee - Lead Barista in Los Angeles, CA
Recommends
Neutral Outlook
No opinion of CEO

I worked at The Coffee Bean & Tea Leaf part-time (More than a year)

Pros

Everyday was different because you interact with new and different customers. Some are rude, yes, but some are extraordinatly impressionable and kind. Don't take it personally, it is a part of customer service. The coworkers made it fun, during slow times we would share ideas on making drinks better and faster. When the team communicates well the line moves quickly.

Cons

The Shift Supervisors sometimes would hang out in the back and make the newer baristas work the floor. Wish they would instead lead by example. Hard to get raises. I was young and for a first job it was ok, though.

Advice to Management

I appreciated that the district manager came by once in awhile to make sure we were all good. It made me feel like he cared and would personally ask me if there were things we should improve on. They were strict on the uniform but recently the dress code has transformed to more lenient/casual.

Other Employee Reviews for The Coffee Bean & Tea Leaf

  1. "barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Irvine, CA
    Current Employee - Barista in Irvine, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Coffee Bean & Tea Leaf part-time (More than 3 years)

    Pros

    fun work environment, free drinks, $15 monthly employee coffee bean money

    Cons

    no benefits unless fulltime, small and infrequent raises

    Advice to Management

    give more positive feedback to your employees


  2. "Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I have been working at The Coffee Bean & Tea Leaf full-time (More than 3 years)

    Pros

    + small company feel and big corporate benefits
    + schedule
    + team oriented

    Cons

    + pay
    + changes are extreme and not communicated well

    Advice to Management

    Trust your Employees to do their job.

There are newer employer reviews for The Coffee Bean & Tea Leaf
There are newer employer reviews for The Coffee Bean & Tea Leaf

See Most Recent

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