The Cruise Web - I like it here! | Glassdoor
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There are newer employer reviews for The Cruise Web

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"I like it here!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Consultant
Current Employee - Sales Consultant
Recommends
Positive Outlook
Approves of CEO

I have been working at The Cruise Web full-time (More than a year)

Pros

Best reasons are great travel, lots of support, good amount of paid time off, tons of leads. Clearly, the company reads glassdoor because they've done some of the things in the "advice to management" section. The Sales Managers spent 6 months on the floor selling & they now offer a draw and commission pay scale. They are not afraid to ask the floor for feedback...it's good to know.

Cons

It's tough to keep up with the cruise line and cruise web policies. You get used to it though. You are busy at all times and the clients can be needy.

Advice to Management

Would like to see more product training.

Other Employee Reviews for The Cruise Web

  1. Helpful (2)

    "Work here if you can survive on working on straight commission!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cruise Consultant in Calverton, MD
    Former Employee - Cruise Consultant in Calverton, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Cruise Web full-time (Less than a year)

    Pros

    Very nice work area. Brand new offices. Good training for the first two weeks. Ongoing training is available as well. If you love travel and the cruise industry, then this is the job for you.

    Cons

    If you can't survive working on straight commission, this isn't really the job for you. While you do receive a salary for the first three months or so, after that it is sink or swim. Make no mistake about it - this is hard work. They also tend to have a "churn and burn" hiring policy, where you hire a lot of people to attend paid training, but only a few survive after the first three months or so. They need to do a better job qualifying the people they are hiring. In these desperate economic times, people will apply for any job if it means a paycheck for a few months until they can figure out where they want to go next. The owner spent a lot of money for a new location, nice furniture, etc. but I think he would have been better off if he had spent more money on his existing employees by offering better bonus packages.

    Advice to Management

    You need to focus more on retention. Your company is wasting a lot of time and money constantly hiring and firing people. Offering a small base salary could do the trick. Mid-level management is OK, but they need to be more accessible to the staff.


  2. Helpful (1)

    "It's ok for entry level sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cruise Consultant in Calverton, MD
    Current Employee - Cruise Consultant in Calverton, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Cruise Web full-time (More than a year)

    Pros

    Laid back environment and you can make your own schedule. That's about it.

    Cons

    You can get burnt out at this job very quickly. Closing percent is very low, you are lucky if you can close 4% of the leads given to you. Turnover is very high, very few make it past one year or stick around much longer beyond that.

    Advice to Management

    Management? What management?

There are newer employer reviews for The Cruise Web
There are newer employer reviews for The Cruise Web

See Most Recent

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