The Greenbrier - As a former Food & Beverage Leader at this property, to all job seekers: "Stay Away!" | Glassdoor
There are newer employer reviews for The Greenbrier
There are newer employer reviews for The Greenbrier

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Helpful (2)

"As a former Food & Beverage Leader at this property, to all job seekers: "Stay Away!""

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Food & Beverage Manager in White Sulphur Springs, WV
Current Employee - Food & Beverage Manager in White Sulphur Springs, WV
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at The Greenbrier full-time (Less than a year)

Pros

The historic nature of the property is fantastic. The property truly is beautiful.

Cons

They fire & lay off all salaried F&B managers every year and run with hourly supervisors for 3 - 4 months then re-hire. To all F&B leaders seeking employment: stay away unless you want to move to the middle of nowhere for a gig that will last 7 months or less.

Advice to Management

Instead of cost cutting by firing & laying off your management each year, build some continuity in leadership. Maintain a core group of leaders and focus on building sales not cutting costs. You will accomplish the same goal without sacrificing guest service. Internally, the hourly staff is hurt the most by this.

Other Employee Reviews for The Greenbrier

  1. Helpful (3)

    "Absolutely horrific employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mid-Management Level in White Sulphur Springs, WV
    Former Employee - Mid-Management Level in White Sulphur Springs, WV
    Doesn't Recommend
    Negative Outlook

    I worked at The Greenbrier full-time (Less than a year)

    Pros

    If you are union, it isn't fantastic, but your job is protected and the pay is good.

    Cons

    Non-union employees are treated horribly. The average time for a manager level position is around 6 months, which is terrible in itself, but even worse when you consider that this is the largest employer in the other county. So there are no other places to find work once you are let go.

    When management decided it didn't want to sustain another quarterly loss, the genius decision was to FIRE 90 of its managers. At one employee meeting, people were encouraged to speak up without fear of retribution. One casino worker mentioned that she had four managers in the past year, that it was difficult to work with the inconsistencies. That worker was fired the next day.

    Advice to Management

    Stop making the employees pay for bad management decisions. The hotel overspends in absurd areas, then holds the low level managers responsible when profit is not met. The place is a joke. Your job will never "be the envy" of anyone.


  2. Helpful (2)

    "Dissapointing."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in White Sulphur Springs, WV
    Former Employee - Restaurant Manager in White Sulphur Springs, WV
    Doesn't Recommend

    Pros

    If you are hourly, the union protects you.

    Cons

    If you are management, don't believe anything you are told when you are hired.

    Advice to Management

    Stop lying to new managers when they are hired. I was hired and told they wanted me to be a part of the community, but I was let go with 90 others after only 8 months when business slowed.

There are newer employer reviews for The Greenbrier
There are newer employer reviews for The Greenbrier

See Most Recent

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