The Hartford - Was great at first, last few years have become stressful | Glassdoor
There are newer employer reviews for The Hartford
There are newer employer reviews for The Hartford

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Helpful (2)

"Was great at first, last few years have become stressful"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Care Specialist in Santee, CA
Former Employee - Customer Care Specialist in Santee, CA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at The Hartford full-time (More than 8 years)

Pros

time off, benefits, salary ok

Cons

Too stressful and not worth the pay. Phone calls back to back. Metrics and time limits on call are all that matters. Company doesn't do enough or care to keep loyal employees. Limited opportunity for career development due to overwhelming call volume. Company expects you to do a job while the tools and resources present road blocks (slow computer system, long procedures, etc).

Advice to Management

Listen to the employees

Other Employee Reviews for The Hartford

  1. Helpful (1)

    "the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Call Center in Reno, NV
    Former Contractor - Call Center in Reno, NV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at The Hartford as a contractor (Less than a year)

    Pros

    They got you licensed all over the country for free

    Cons

    It was a call center. No breaks

    Advice to Management

    better conditions


  2. Helpful (1)

    "Poorly run company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Analyst in Bloomington, MN
    Current Employee - Claims Analyst in Bloomington, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Hartford full-time

    Pros

    Decent paying first job out of college, ok benefits

    Cons

    Too many middle and upper managers making bad business decisions

    Advice to Management

    Only make changes that actually improve business. Don't make changes for the sake of change.

There are newer employer reviews for The Hartford
There are newer employer reviews for The Hartford

See Most Recent

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