The Hartford - Constantly looking for answers, never finding any. | Glassdoor
There are newer employer reviews for The Hartford
There are newer employer reviews for The Hartford

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Helpful (3)

"Constantly looking for answers, never finding any."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Claims Adjuster in Atlanta, GA
Current Employee - Claims Adjuster in Atlanta, GA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at The Hartford full-time (More than 3 years)

Pros

Decent benefits. The hours are flexible for the most part. They aren't quick to lay off typically.

Cons

The company seems very top-heavy with managers. Many departments seem purposefully under-staffed to try to squeeze as much as possible out of every employee. The company was sent into a tailspin a few years ago and it doesn't show signs of stopping. Upper management is constantly changing business practices with little or no feedback from those who actually do the work. Much of it is change for the sake of change and is usually poorly thought out and executed. Upper management doesn't seem to have an answer for anything.

Advice to Management

Let the analysts and customer service employees slow down and actually help claimants. Hire more people. Reduce the process related clutter. The customer service will continue to decline until this is remedied.

Other Employee Reviews for The Hartford

  1. "Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwtier Assistant in San Antonio, TX
    Current Employee - Underwtier Assistant in San Antonio, TX
    No opinion of CEO

    I have been working at The Hartford full-time (More than 10 years)

    Pros

    good benefits, you get a good amount of time for vacation days, you have flexable time to pick for your forty hours of work

    Cons

    relies to much on the numbers on how good you are doing your job, there is more to it than that

    Advice to Management

    same comment that I wrote in the Cons


  2. Helpful (1)

    "OK company to work for but has a lot of areas that could be improved"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Specialist in Radnor, PA
    Current Employee - Compliance Specialist in Radnor, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Hartford full-time (More than 5 years)

    Pros

    flexibility. can work from home one day a week. 401k match up to 6%. stock options. great people to work with.

    Cons

    no job security. poor career outlook and options. micro management from some managers. unnecisarry formal corporate dress code. expensive medical benefits.

There are newer employer reviews for The Hartford
There are newer employer reviews for The Hartford

See Most Recent

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