The Hartford - Hard work with little pay off | Glassdoor
There are newer employer reviews for The Hartford
There are newer employer reviews for The Hartford

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Helpful (4)

"Hard work with little pay off"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Ability Analyst in Maitland, FL
Current Employee - Ability Analyst in Maitland, FL
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at The Hartford full-time (Less than a year)

Pros

Great pay and steady hours. The Hartford does appear to want to develop your skills in the business world.

Cons

Anxiety infested work environment. Most people in the call center and group benefits department don't last due to the amount of stress in the work place.

Advice to Management

Make work loads more manageable.

Other Employee Reviews for The Hartford

  1. Helpful (3)

    "Stagnant Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Charlotte, NC
    Former Employee - Underwriter in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Hartford full-time (More than 3 years)

    Pros

    You can not get fired.

    Cons

    Culture of gossip, rather than a culture that fosters productivity. Above average productivity is rewarded with paltry bonuses and $25 gift cards. Pitiful. Managers have the moral equivalency of an average politician.

    Advice to Management

    Hang yourselves.


  2. Helpful (3)

    "Frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative
    Former Employee - Customer Care Representative
    Doesn't Recommend

    I worked at The Hartford full-time (More than a year)

    Pros

    Steady hours, steady paycheck with a shift differential for working a weekend day

    Cons

    Very few opportunities to move off the phones to other roles, high pressure from management on metrics that didn't always make sense, process changes would be implemented before we were fully trained on them or resource materials were updated, verbal abuse from customers

    Advice to Management

    Make sure that your procedures and initiatives match and make sense on a day-to-day level and recognize that your staff is human and morale is important. Holding events that are supposed to be a fun boost without allowing time off the phones to participate only adds to the frustration.

There are newer employer reviews for The Hartford
There are newer employer reviews for The Hartford

See Most Recent

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