The Home Depot - Unbelievable experience..... a lot of opportunity | Glassdoor
There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

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Helpful (2)

"Unbelievable experience..... a lot of opportunity"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Merchandising Assistant Store Manager in Phoenix, AZ
Current Employee - Merchandising Assistant Store Manager in Phoenix, AZ
Recommends
Approves of CEO

Pros

There is a great team atmosphere, best customer service experience I have ever gained and there is unlimited growth opportunity for those that work for it.

Cons

Long hours and some managers can be disorganized

Advice to Management

The recent changes with Frank Blake have been wonderful, senior leadership seems to have a great vision... Keep it up

Other Employee Reviews for The Home Depot

  1. "Could be better - could be worse."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cincinnati, OH
    Current Employee - Customer Service Representative in Cincinnati, OH
    Approves of CEO

    Pros

    AWESOME co-workers. There's a huge sense of camaraderie in my store!
    Decent compensation (but that's slowly dwindling w/ the economy)
    Bi-Annual Success Sharing
    Benefits (Part time & Full Time)
    Tuition Reimbursement (Full Time Only)
    Flexible Scheduling
    Lots of recognition awards
    Great opportunity for advancement

    Cons

    Management doesn't seem to understand the needs of lower level associates.
    Little back up from management
    Our store tends to show some favoritism to certain individuals.
    Unless you're full time, your hours can vary great week by week.
    Customers tend to treat the store like a free for all.

    Advice to Management

    I understand that customer service is a priority, but there's a difference between providing customer service and letting customers walk all over you. I wish you would be a little stricter about what customers are able to get away with, and back up your associates when they sense somebody is trying to take advantage of the system. Disregarding our judgement and blindly giving into the customer makes us look bad.


  2. Helpful (4)

    "not the best, frustrating..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Rochester, MI
    Current Employee - Sales Associate in Rochester, MI
    Doesn't Recommend
    No opinion of CEO

    Pros

    If you like to work with tools and home improvement projects this is the place to work.

    Cons

    not very employee friendly, Lowes is probably a better company all around to work for.

    Advice to Management

    learn some management skills

There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

See Most Recent

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