The Home Depot - Lessons Learned | Glassdoor
There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

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"Lessons Learned"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Department Supervisor in Chicago, IL
Former Employee - Department Supervisor in Chicago, IL
Approves of CEO

Pros

Company, despite the poor job market and cut backs, offers generally fair compensation packet to employees that include medical, 401 plans and bonuses. Raises are received every year and while most are never talked over with the employees, during a time of job recession any money is good money. Bonuses are also achievable to stores that reach sales plan, which is a very cool way to involve the entire store in the selling process and department supervisors get double.

Time off is not a big issue granted it does not fall within dreaded important upper management "walks" or inventory and generally the attitude is laid back.

Cons

Management is not at all prepared to run stores. For the lacking store manager there are generally three to four lacking assistant managers that micromanage and play pass the buck. No one takes accountability for anything and the store is one big whining fest. Because of the lack of management skills, department supervisors are left to take on so many more roles and most are left overwhelmed and able to unable to run their departments. This requires late nights and many double shifts to clean up the store for the frequent "walks" and visitors. If you have a family, count on seeing them as often as you see your doctor, cause everyone stays till everything's done, regardless of the fact that management knew what needed to be completed weeks ago.

Advice to Management

Improve on your upper management and the improvements will dispense downward through the departments and the rest of the store. Walk in on a Tuesday morning unannounced and observe where your managers are and their comings and goings. I can be the store manager won't be in till noon, will still leave at three, the assistant managers will be in his office the entire time, having a great conversation and the store will be, as usual, running itself.

Other Employee Reviews for The Home Depot

  1. "Extremely frustrating in dealing with unprofessional store & district management and HR."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager, Pro Desk Supervisor in Old Bridge, NJ
    Former Employee - Assistant Manager, Pro Desk Supervisor in Old Bridge, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    There is unbelievable potentialfor Home Depo but it takes a look from outside the box to see what can and needs to be done.

    Cons

    Unprofessional management, management that reached their level of incompitancy, lost vision of what the industry is about. Inability to recognize key personnel and ways to increase business. Stock it high & let it fly is not a business marketing strategy. Capping employees and not giving them opportunities to grow is a crime. Developing professional employees and professional management is key. Know as much as the professional contractor so you can service him intellegently.

    Advice to Management

    Your stores have lost a considerable amount of foot traffic. What are you doing about it? People like myself who've been in the industry for 25+ years know what needs to be done....


  2. "Steady employment in a friendly environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Denver, CO
    Current Employee - Sales Associate in Denver, CO
    Recommends
    Approves of CEO

    Pros

    Home Depot is a solid competitive company that knows how to survive in an ever drooping economy and also how to adapt and excell as technology and retail tendencies continue to evolve.

    Cons

    Associates should have a little input for new ideas. "Townhalls" are somewhat of a joke.

    Advice to Management

    Corporate should ask those of us who are on the front line of customer service if they have any suggestions for improving customer relationships...As the generals as their troops.....We DO have some good ideas.

There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

See Most Recent

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