The Home Depot - Overall it was a good company to work with. | Glassdoor
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There are newer employer reviews for The Home Depot

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"Overall it was a good company to work with."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Representative in Rancho Cucamonga, CA
Former Employee - Sales Representative in Rancho Cucamonga, CA
Recommends
Disapproves of CEO

Pros

Good pay, work family oriented, and plenty of support from management. The training structure is solid and well thought out. In addition, you have the ability to cross train into other departments. Also, they like to promote from within and give everyone a fair chance.

Cons

The work hours were random and hours (if part time) were based on sales of the store. At times, the company and upper management became too focused on numbers and metrics instead of core customer care values. Like most large-scale companies, they tend to focus too much on numbers and less on actual customer service.

Advice to Management

Try to refrain from following the mainstream wall street mentality. Focus more on core customer service values. However, don't give the store away to the customer and be willing to stand your ground when dealing with customers who are trying to take advantage of the company.

Other Employee Reviews for The Home Depot

  1. Helpful (1)

    "Favoritism is alive at the home depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in New York, NY
    Current Employee - District Manager in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    compensation - flex work schedule , people who work there is great

    Cons

    Favoritism - managers play to the flavor of the month -

    Advice to Management

    Treat your associates right listen to them about treatment


  2. Helpful (2)

    "I enjoyed working there and I met some great friends, but each year was less and less enjoyable and became unbearable."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Northville, MI
    Former Employee - Sales Associate in Northville, MI
    Disapproves of CEO

    Pros

    The employees you work with make the job a nice place to work. There is chance for advancement but your chances are based on how well you are liked by management not by performance. They flexible with your schedule around school and other activites.

    Cons

    Management lacks in knowledge of how to run a company. Raises and performance reviews are based on how much management likes you not by the work actually performed. Pay in not competitive to other companies for the same work. An employee will get written up for something as simple as not saying hello to one customer and not get recognition for work that is done well.

    Advice to Management

    Management needs to treat employees with more respect and not under pay them for the work performed. An employee will do ten things right and do one thing wrong and receive no recognition for the work completed correctly only get punished for the work down wrong.

There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

See Most Recent

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