The Home Depot - Great People.Terrible management. | Glassdoor
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There are newer employer reviews for The Home Depot

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Helpful (1)

"Great People.Terrible management."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Department Supervisor
Current Employee - Department Supervisor
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at The Home Depot full-time (More than a year)

Pros

Decent benefits,Great front line associates.

Cons

Terrible scheduling.Low pay for the work required(Department Supervisors,ASM)Communication is very bad.Stress level and work load keep DS's in constant state of miserable.Store manager is very aloof and does not have his finger on the pulse of his business.Knowledgeable associates are often called upon excessively to many different departments to answer questions.This does not allow other aspect of their jobs to be accomplished and is viewed often as slacking when it is anything but.My store is horrible for recognizing Department Supervisors for outstanding service.

Advice to Management

Pay knowledgeable associates MORE!There are too many that know NOTHING!Scrap the NEW scheduling "tool" and let the HRM do the scheduling again.Create assistant department supervisors or at least allow PT associates to do some of the "first phone"work.The work load is killing us Frank!!!I love you man,but this has got to stop!!!

Other Employee Reviews for The Home Depot

  1. "Great experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Home Depot part-time

    Pros

    Good hours, lots of room to move up, training is good, friendly staff.

    Cons

    Pay could be a little higher


  2. Helpful (1)

    "Fast paced workplace that teaches you a lot of refreshing lessons about successful customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Oakville, ON (Canada)
    Current Employee - Cashier in Oakville, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    - Benefits
    - Profit sharing
    - Store owner is extremely friendly and humble
    - Coworkers
    - Communication with management
    - Fast paced environment
    - Empowerment to cashiers and employees - ability to do many things that would require manager approval such as markdowns
    - Easy to advance into other departments
    - How management treats lower employees
    - Feeling like being part of a big family
    - Events / Rewards
    - Extensive training that is easy to follow yet instills sufficient knowledge
    - Minimal work politics involved
    - Fashionable apron

    Cons

    - Unpredictable hours
    - More product knowledge training for cashiers would be a benefit
    - Just slightly above minimum wage (10.75 p/h) starting wage
    - "Metrics" system is flawed and does not always reflect true cashier accuracy
    - Scan guns, walkies, equipment seem to break down a lot
    - The electrical department should be in one place; not scattered

    Advice to Management

    No gripes about you so far - keep respecting us employees like you're currently doing and I can safely guarantee you my employment for a long time.

There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

See Most Recent

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