The Home Depot - Customers FIRST? | Glassdoor
There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

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Helpful (3)

"Customers FIRST?"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Part Time Cashier in Fort Worth, TX
Current Employee - Part Time Cashier in Fort Worth, TX
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at The Home Depot part-time (More than 5 years)

Pros

The hours are flexible, but you are required to have open availability even when you are only part-time.

Cons

Low Pay
Good ole boy advancement system. So not much in the way of advancement for seasoned employees.
New managers in and out like a revolving door.
Reviews done by people who really don't see your work.
Too much concentration on the VOC. Random inquiries yields a better sense of the customers experience.
Long hours in the heat 100F + and 40F and below with little or no protection. A HAZARD waiting to happen.
A lot of disrespect towards fellow employees. Awarding Homer Awards to employees one week then firing them the next week..
Company directives are never shared down the line.

Advice to Management

Atlanta needs to go on "Undercover Boss" and stop looking at just numbers. Invest the same amount of money in cultivating their employees as the do with training new hires that leave. The bell curve system for employee review scoring is a joke so you can calculate the "Success Sharing?"

Other Employee Reviews for The Home Depot

  1. Helpful (1)

    "Dont ever work here, ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Westerville, OH
    Current Employee - Specialist in Westerville, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    it's a job. watch your back.
    The first administration under which I was hired was the best job I ever had. Fun family-like atmosphere. But they were replaced.

    Cons

    Deceitful store manager, prodigious, vindictive. Poor judge of talent. Unconcerned with customer service. Sets arbitrary policies, almost no communication skills. Values cunning & fraud over integrity.


  2. "good start but will move on soon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Systems Engineer in Austin, TX
    Current Employee - Lead Systems Engineer in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 8 years)

    Pros

    I actually met the CEO

    Cons

    not willing to spend time and money to actually fix problems that bedevil the organization

    Advice to Management

    as a group you are too narrowly focused on short term tasks

There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

See Most Recent

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