The Home Depot - Toxic environment has made people physically ill | Glassdoor
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There are newer employer reviews for The Home Depot

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Helpful (4)

"Toxic environment has made people physically ill"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Manager in Atlanta, GA
Current Employee - Senior Manager in Atlanta, GA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at The Home Depot full-time (More than a year)

Pros

Great facilities in corporate campus with gym, daycare, pharmacy, and descent food in the cafeteria. Great outside speakers; if you have the time to attend these events.

Cons

Not sure if ALL departments at headquarters are the same, but hearing from others’ experiences, one can safely assert that such is the case in more rather than less groups within the company. If you are a masochist and enjoy being humiliated, disrespected, belittled, insulted, and by-passed in promotions, then this is the place to be. If you don’t mind spending endless hours in meaningless, no-value added tasks such as reformatting documents in 28 different ways to see which one is to the appeal of management, then you should be OK here. If you believe it is more important to be more concerned with formatting rather than with content, or with who-you-know rather than what-you-know, or if you don’t mind “conveniently” dismissing important information because it tells a different story than what management wants to hear, then you should be fine here. However, if you want to grow, learn, be respected, make real contributions, be encouraged to give your very best every day, and advance your career because of what you know and bring to the table, then stay away from this company.

Advice to Management

If you are wondering why retention is so hard to attain, here are a few tips. Stop playing favorites and put in place people that really know what they are doing; the company needs true leaders rather than just a “top-management team.” If these “managers” don’t have the subject matter knowledge to lead their group, send them back to school or have them learn from their subordinates; better yet, don’t give them those roles. Stop looking outside your walls to find the lowest common denominator as to what other companies are doing or not doing; or you will soon go from being a leader to being a follower. Test managers’ people skills rather than just put them in place to manage people when they don’t have a penny’s worth of ability to lead people. Bad managers are a good reason why people leave. Set goals and strategies and communicate them to your people so that everybody is aligned, and once you do that, don’t change your mind every other day. Too many political power wars put the focus on the wrong things and discourage subordinates from working on things that are indeed important for the business.

The Home Depot Response

Jul 19, 2013 – Client Partner

Thank you for taking the time to share your comments. We wish you were happier with your current management and would like to help. Please reach out to 1.866.698.4347 and select the option for the ... More

Other Employee Reviews for The Home Depot

  1. "cashier"

    Star Star Star Star Star
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY
    Recommends

    I worked at The Home Depot part-time (More than a year)

    Pros

    There were incentives for outstanding customer service.

    Cons

    Customers were allowed to return almost and anything which caused conflict at times

    The Home Depot Response

    Jun 17, 2013 – Client Partner

    Thank you for your review and for helping us put our customers first. We know that your skills will help us continue to deliver excellent customer service!


  2. Helpful (3)

    "Lost Hope"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Orlando, FL
    Current Employee - Customer Service in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 8 years)

    Pros

    You can transfer from store to store. Ability for advancement. The opportunity to meet and work with good people. Relatively good benefits for full timers.

    Cons

    The scheduling is erratic, unpredictable and if you don't already have insomnia...you will after you work there. Extremely stressful, extremely poor department coverage and front end coverage. Our store manager is more concerned with inplementing ways to increase his bonus then insuring we deliver the best customer service. Lack of management performance, out of our three ASM's only one has what it really takes, the store manager only cares about making his #'s look good at the cost of everything else. Management shows favoritism and rewards inappropriately. Lack of appreciation and hypocracy is rampant. They hire people who are not equipt to handle the job and the high turn over should be a sign that they need to re-evaluate their hiring stratagies. The higher your salary, the smaller and smaller are the raises. The employee reviews are a joke.

    Advice to Management

    Corporate sets the agenda for store operations, but it seems they have no clue to the reality of what we actually deal with.
    They will make anyone a manager if they pass the test, however, that does not translate into whether they should be or are actually suited for the job. Managers are people too, they can be totally unprofessional, disrespectful and mis-represent.
    Yes, you provide an associate help line, but in the 10 years i've worked for THD, i have never seen it make a difference....
    I see no purpose in pre-scheduled 'walks' through the stores, you must already know that management does it's necessary preparations to make things 'right'. Is it not more logical to do surprise inspections of stores...so you get the real picture?????????
    THD is just another big money machine.....eventually you will run out of ways to cut costs.

There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

See Most Recent

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