The Home Depot - Frustration and Aggravation | Glassdoor
There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

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Helpful (2)

"Frustration and Aggravation"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Area Supervisor in Dallas, TX
Current Employee - Area Supervisor in Dallas, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at The Home Depot full-time (More than 3 years)

Pros

Job security b/c as long as you brown nose and kiss up to your boss while passing your duties off to your subordinates you'll move up the ladder fast!

Cons

Expectations of job performance are through the roof but the resources to fulfill these expectations are in the basement. Unspoken expectation that you should work off the clock to get work done especially department heads (non salary) and made to feel inadequate if not willing to get the work done off the clock.

Advice to Management

Hold everyone accountable for doing their own job instead of constantly delegating responsibilities down to the next person. It all ends up falling on the little guys who are often over worked and under paid.

The Home Depot Response

Oct 9, 2013 – Client Partner

Thank you for taking the time to share your comments. We wish you were happier with your current management. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group... More

Other Employee Reviews for The Home Depot

  1. "Rose colored glasses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Operator in West Hartford, CT
    Former Employee - Phone Operator in West Hartford, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 5 years)

    Pros

    Name recognition in the marketplace. Excellent benefit plan at the time.

    Cons

    Sometimes the left hand doesn't know what the right hand is doing. Living up to the high expectations of the public and corporate leaves more questions than answers such as "I don't know what to tell you..." being told to the customer at a micro-level.

    Advice to Management

    Image is not everything. Continuity is. Playing a numbers game with the Voice of the customer surveys is not a substantive way of assessing customer service. Taking constructive criticism and having the company as a whole re-think itself is. Corporate introspection is the best way to never stop improving.

    The Home Depot Response

    Oct 9, 2013 – Client Partner

    Thank you for sharing your review. We understand that our associates are the key to our success. We pay competitive rates and strive to create an environment where all associates feel they are... More


  2. "Good Place To Work At"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Overnight Freight in Long Island City, NY
    Former Employee - Overnight Freight in Long Island City, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (Less than a year)

    Pros

    Gave alot hours being that i was part-time friendly chill environment some managers were also worked with us to help too which was really cool and never saw before at any job at worked in a while

    Cons

    Some supervisor were very upfront mean and back riders thinking they knew everything but didnt

    Advice to Management

    Hire supervisor that are more happy about life and not up tight

    The Home Depot Response

    Oct 9, 2013 – Client Partner

    Thank you for your review. “Taking Care of Our People” is one of our core values. We try our best to accommodate our associates’ needs.

There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

See Most Recent

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