The Home Depot - Conditions Vary Store-to-Store | Glassdoor
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There are newer employer reviews for The Home Depot

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"Conditions Vary Store-to-Store"

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  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Specialty Sales Associate in Minneapolis, MN
Current Employee - Specialty Sales Associate in Minneapolis, MN
Doesn't Recommend
No opinion of CEO

Pros

Nice co-workers. Many are underemployed --bright and committed to customers in spite of poor working conditions at our particular store. (Other stores have better conditions and employee morale.)

Cons

-It is extremely hard to provide good results for our customers. The computer system is so complicated that completing a special order can take as long as two hours!
-Our particular store is consistently staffed with a minimum number of employees (often only 1 employee per department) making it extremely difficult to adequately serve customers.
-The human resources department was recently moved entirely to corporate offices in Atlanta. This makes it difficult to get any concerns addressed including insurance questions or grievances.
-As a full time employee, you will be required to work all shifts and will work any 8 hour period from 6 a.m. to midnight. You will be asked to work overtime at the last minute but seldom be paid for it --instead you will be required to cut your hours on another day.
-At our store, you will not be allowed to take any vacation days during the month of May. You should also expect to work all holidays except Thanksgiving and Christmas day (the only two days of the year that the store is closed).

Advice to Management

Investigate the conditions in stores where employee surveys have highlighted poor working conditions and morale.You may need to do this undercover as most employees are desperate to hold on to their jobs. Also, many; employees believe that the Aware Line is not truly confidential and are unwilling to risk losing their jobs by reporting grievances.

Other Employee Reviews for The Home Depot

  1. "Logistics Engineer at Home Depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Engineer in Atlanta, GA
    Former Employee - Logistics Engineer in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    You will be surrounded by talented and well-educated people. You will get to work with one of the largest retailers in the US.

    Cons

    The size of the company and lack of focus on technology leads to some headaches, especially in an engineering discipline.

    Advice to Management

    I think the management does a good job given the size and scope of the company. However, I think it is important that a manager is also technically capable.


  2. Helpful (4)

    "Pay isnt worth being treated like dirt, always a threat to be fired, favortism and a lack of management responsibilty"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Deer Park, NY
    Former Employee - Department Supervisor in Deer Park, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Pay is fair to start out with
    -Easy if you know the products or the skill of your department or departments

    Cons

    -Department managers are the business, they are asked to go beyond multitask which in a days work includes Ordering, Manager on duty (basically assistant on duty makes you do their work), Working with loss prevention, at least 25 reports a week some takeing days to complete. Throwing out garbage consisting of hazardous materials, wood with nails sticking out, numerous amounts of saw dust and glass. while balancing working with 4-8 people and 1 in every department if your lucky and being responsible for your department
    -your yearly review is 14 cents
    -benefits are horrible, if your hired after enrollment you have no benefits for a year
    -managers curse and threaten to fire daily
    -they preach all full timers must have open schedules but show favortism for older or more seasoned employees
    -promotions lack from within, saw only one department manager promoted in 3 years
    -the tool rental department has no trained staff, you are asked to cover the one associates lunch break without knowledge of contractor machinery or sign in and out procedures, if asked to assist a customer your told to call another store by management
    -always short on hours, company starts its week on a monday so if they are short hours on the busy weekend they send all part timers home and send full timers home as well if they want to not work sometimes leaveing 1 cashier and 3 employees
    -Preach customer service but nobody to service the customer, if a customer needs a part for a gas stove and no plumber is on shift they send a carpet designer or a paint associate to help while the manager hides
    -pro desk associates sit behind a desk and drink coffee and eat lunch and are forbidden to help on the sales floor during busy hours even if they have no contractors at the desk its a company policy

    Advice to Management

    What was once a great company has been destroyed and morally corrupted by the higher ups. There is a lack of compassion for associates as well as a lack of customer service. They follow paperwork and numbers but not the associate who is told first hand from the customer why he is unsatisfied. Higher ups never check on the the stores, the best you will see is a district manager once a month. Frank Blake never walked his stores in the 1.5yrs i was there. Overall if you wanna save your company stop firing employees as a excuse to make yourselfs look better and try actually takeing there advice.

There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

See Most Recent

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