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The Home Depot

Engaged Employer

The Home Depot

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Employee Review

  1. 5.0
    Current Employee, less than 1 year

    Great Place to Work

    Jan 29, 2023 - Customer Service Associate in Helena, MT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supportive co-workers that want to help build you up for success, a fun, and fast-paced work environment. If you enjoy problem-solving, this is a great position. Lots of complex scenarios that need quick solutions. If you enjoy helping individuals and are a people person, you will thrive.

    Cons

    Inconsistent scheduling- you could be working all morning shifts one week, and all closing shifts the next. Days off can be unpredictable.

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  1. 5.0
    Former Employee

    Sa

    Jun 8, 2023 - Cashier in Covington, KY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They paid me money on time

    Cons

    No upward movement at my store

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  2. 5.0
    Current Employee, more than 1 year

    Changed my opinion about retailing

    Apr 24, 2015 - Merchandising Execution Associate in Loveland, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

    Cons

    Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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    307 people found this review helpful

    The Home Depot Response

    Client Partner

    Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.

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