The San Luis Resort & Spa - Fun job experience and a great summer job for college girls. | Glassdoor
There are newer employer reviews for The San Luis Resort & Spa
There are newer employer reviews for The San Luis Resort & Spa

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"Fun job experience and a great summer job for college girls."

Star Star Star Star Star
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Great tips from the guests for the most part.

Cons

Bad management and will over work you.

Other Employee Reviews for The San Luis Resort & Spa

  1. "Great customer service learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Galveston, TX
    Former Employee - Front Desk Agent in Galveston, TX
    Recommends
    Positive Outlook

    I worked at The San Luis Resort & Spa part-time (More than a year)

    Pros

    You'll talk to hundreds of guest on a daily basis, really helps you break out of your shell if you're an introvert. Also the largest restaurant and hotel chain in N.America I believe so there are many locations you can visit with friends and family on a discount. :)

    Cons

    The Hotel had some embarrassing issues with getting guest checked in on time. Check-in time was 4pm when I worked there and we wouldn't be able to get guest checked in until 8 or 9pm sometimes. Unacceptable when you're charging over $300 for your lower level rooms during peak season.

    Advice to Management

    Fix your check-in time consistency during summer season and you'll be the number one rated hotel in Galveston, not the Galvez or Tremont.


  2. "Ok to work for temporary...not good for long term"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Estimator in San Luis Obispo, CA
    Current Employee - Estimator in San Luis Obispo, CA
    Doesn't Recommend
    Positive Outlook

    I have been working at The San Luis Resort & Spa full-time (More than 3 years)

    Pros

    The people who work here are the reason I stay. Not the management or owner. The employees are awesome to work with.

    Cons

    NO Standard Operating Procedures. Knee jerk reactions to problems instead of actually sitting down and finding a proper solution to a problem.

    Advice to Management

    Create and adhere to a Standard Operating Procedure for each position. Create a bonus program or something to keep employees from leaving.

There are newer employer reviews for The San Luis Resort & Spa
There are newer employer reviews for The San Luis Resort & Spa

See Most Recent

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