The UPS Store - Started out great, gradually declined. Each is individually owned though. Some owners are helpful and kind. | Glassdoor
  1. Helpful (2)

    "Started out great, gradually declined. Each is individually owned though. Some owners are helpful and kind."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The UPS Store full-time for more than 8 years

    Pros

    -Room for advancement, over some time of being there, of course: I worked at the same store and for the same owner for about 8 years, and went from lowest person in the store (Sales Associate) to the Store Manager. -Enough work to keep us pretty busy and steady -I had a lot of regular customers that I got to know, they were really sweet -Pay was alright for not having a college degree or anything

    Cons

    -My particular store owner seemed a little on the bi-polar side; “You guys really need to step up and focus on sales, and numbers are terrible...” etc. and literally the next day “you guys are so great, so lucky to have you working for me...” okay, which is it? -I saw my store owner 2, MAYBE 3 times per year, didn’t offer much help or support. - No benefits or PTO for vacations or sick days. -Would not get paid for...

    Show More

    Advice to Management

    Don’t throw your employees under the bus to customers and other managers, especially when the customer was in the wrong. You lost some really good employees because of that. Just take better care of your employees in general.

    The UPS Store2018-09-16
  1. "Business Consultant - Experienced professional with many years of people experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Franchise Business Consultant in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at The UPS Store full-time for more than 10 years

    Pros

    Market leader. Excellent support for personal growth

    Cons

    Retail side getting to be dominated by Amazon

    The UPS Store2019-08-13
  2. "Nice Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Wilmington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The UPS Store part-time for more than a year

    Pros

    Duties and work responsibilities are relatively easy and simple in a laid back, friendly environment.

    Cons

    Little room to grow or advance

    The UPS Store2019-08-21

Discover more reviews about The UPS Store.