The UPS Store - Small business is good but not great | Glassdoor
There are newer employer reviews for The UPS Store
There are newer employer reviews for The UPS Store

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"Small business is good but not great"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Manager
Former Employee - Retail Manager
Recommends
Neutral Outlook

I worked at The UPS Store full-time (More than 5 years)

Pros

- good work/life balance
- competitive pay
- family atmosphere
- freedom to work at your own pace
- overall it is a good place to work if you are looking to work in a small business environment but you have to know its limitations

Cons

- small business
- individualized approaches
- other not held accountable for their work
- bad review and bonus structure
- poor job of rolling out changes

Advice to Management

out of touch with HR needs of training, recruiting, development, etc

Other Employee Reviews for The UPS Store

  1. "Franchise Business - Your Mileage May Vary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The UPS Store full-time

    Pros

    Doing something different every day, great interactions with regular customers and fun problem solving. The business model is a good one.

    Cons

    Independently owned stores mean that some (like mine) are run poorly or the owners are a bit crazy and unprofessional. Be careful to interview your boss just as much as they interview you.

    Advice to Management

    Far more frequent checks of older stores. Our store follows practically NONE of the franchise rules.


  2. "Nice place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Quiet environment, nice people, there were some interesting tidbits to learn about shipping

    Cons

    Long hours during holiday season, not always friendly customers

There are newer employer reviews for The UPS Store
There are newer employer reviews for The UPS Store

See Most Recent

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