Pros

Amazing culture and company values. Great benefits on site.

Cons

Little room for professional growth.

Pros

Company is fully remote, provides stipend for internet, benefits are good 401k/Dental/Health/Vision ($75ish per check), vacation earning is around 5 hours per paycheck, everyone is super friendly, lay offs with severance/job search assistance, no call timers and there are specialty teams to move around and receive $0.75 raises (9 month duration).

Cons

Very liberal, female led, majority female company, Amazon owns the company, micro managed time metrics, no paid lunch, company culture is dying, they’ll lay off employees of 10+ years, 1 minute after call handle time, no more paid company events (employees have to take Unpaid Time Off to attend) for the “fun” ones, investors > employees.