Great Industry and Team Environment, Awesome people - Client Services Manager Ticketek Employee Review

4.0
Aug 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Great people and team environment, fast paced, supportive management good opportunity for promotion I have been in business for 5+ years and love this place. I have read some reviews on this site and honestly am very disappointed (in one in particular) and think important for a real view, not from someone who openly states they hate the company and management. Its not perfect but I love it. I am female, work in the Ticketing team and have recently been promoted. 85% of senior managers in the ticketing team are female so claims of a "boys Club" are not correct. As for a toxic culture and bullying , this is not my experience or the experience of the people I work with, quite the opposite, The "senior" leader of TEG's Ticketing business has been an amazing mentor for me and has the respect of his team. Management do have high expectations and it can be a pressure environment, like I said its not perfect, but it is an environment we love. Many people in our team have been in the business 10 + years and many also come back to Ticketek after going other places to work. The CEO is a larger than life character who cares about the business and the people, and works harder than anyone I know. The business would not be what it is without him ....of course if you don't want to be here you should not be here and he will say that. The Live entertainment area has been hit very hard by COVID, but the company did not do what airlines and others did and sack a whole bunch of people, yes many people were down to 3 days work per week and manty people worked more than that, but what else were we going to do in the case we were in, It was also Senior Managers who took a cut, I think before anyone else, but the whole team is back working full time now (even though more lockdowns)

Cons

High workload, high pressure, 24/7 industry, not great pay, expectation of working out of hours and weekends, clients can be very, very difficult, industry hit hard by COVID. Some negative team members who try to influence others.

Explore other reviews about Ticketek

2.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Networking with Industry contacts

Cons

Management, long hours, old technology, HR

2.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Genuine diversity of culture, staff have a lot of respect for each other, and you do feel genuinely valued by peers and leaders.

Cons

Some individuals who are lucky to be there thanks to their connections create a sense of negativity and toxic masculinity. Not great for culture.

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