Great Team and Opportunities - Anonymous employee Ticketmaster Mobile Studio Employee Review

Our direction since Q4 2016 is working on multiple small, experimental projects that are mostly mobile-based but also testing out other avenues for engaging with fans (Alexa, Google Home, Facebook, etc.) It's an exciting way to work and it really rewards creativity and a willingness to try out a lot of things to find what works best. That, in turn, leads to an atmosphere of playfulness and high-energy development and design. We work in tight but flexible teams, everyone is interested in helping out where they can, and we're iterating on a daily basis. But the best thing is that it's more like a second family than any other place I've ever worked. The work-life balance is also better than anything I've ever experienced, with flexible start/end times and no crazy deadlines or pressure. Finally, our office is beautiful and the location, in the heart of the American Tobacco Campus, makes both arriving and leaving a special experience. I love it here!

We're still figuring out our new direction, which can lead to minor confusion, but that's to be expected. I really don't have any negatives to mention.

I met some great friends here, and I honestly enjoyed going to work every day. I was proud of what we were able to accomplish and I had a lot of fun all along the way.

I brought some new ideas to the table surrounding expanding our capabilities at the time and I expressed an interest in changing roles in order to manage those new capabilities. My ideas never felt honored or respected and ultimately I was forced to either continue in my old role or leave the company completely. I felt tremendously under-appreciated and to make things worse, my ideas have since been implemented into their process without me. My case was the first in a pattern of disloyalty from management. Management refused to invest in the success and growth of trusted "friends" who had helped the company grow for several years. Instead, they will identify a new capability they want, fire the person currently in the related role, then hire a new person in the same role with one or two added capabilities. Do not expect opportunities for growth outside of your job description. Do not expect management to be loyal to you, no matter how much they seem like a "friend."