Tideworks Technology - Great, small technology company in critical logistics sector! | Glassdoor

Employee Review

Employee Review

Featured Review

Helpful (3)

"Great, small technology company in critical logistics sector!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I have been working at Tideworks Technology full-time (More than a year)

Pros

This small company is truly invested in its employees and customers.

The customer focus is demonstrated in the drive to provide superior customer support and customizable application implementations.

The employee focus is demonstrated in outstanding benefits, fun work place, ergonomic desks that enable standing/sitting, challenging work, access to management, work/life balance prioritization, and encouragement to make innovative suggestions.

Cons

Work/communication across multiple time zones is challenging, but also provides an opportunity to extend support hours.

Advice to Management

Keep encouraging innovation, while looking for ways to streamline/simplify the product offerings. Look to excellent documentation and training to augment customer support.

Tideworks Technology Response

Mar 15, 2018 – President

Appreciate those kind words and the advice.

We are actively working towards a more sustainable support function for the entire organization. Innovation is always welcome through Rapid... More

Other Employee Reviews

Other Employee Reviews

  1. Helpful (2)

    "Great Place to Take Root and Grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tideworks Technology full-time (More than 10 years)

    Pros

    You will not find a better place with better people! The work is engaging, and the products are exciting. Our people are brilliant, and the most dedicated. Our customers are many, and diverse, allowing for challenging problem solving opportunities. I couldn't imagine working for another company.

    Cons

    A little light in staffing.

    Advice to Management

    Focus on work/life balance.


  2. Helpful (1)

    "Constant Education, Never Boring."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Support Engineer in Jacksonville, FL
    Current Employee - Applications Support Engineer in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tideworks Technology full-time (More than 10 years)

    Pros

    Always learning about the industry, technology, and people skills.
    The planet depends on our business. It's not going away or shrinking.

    Cons

    As we grow, our staff can become overburdened while new hires and training catch up.

    Advice to Management

    More training and positive recognition.

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