TigerDirect - My experience with Tiger has been challenging and rewarding most times. | Glassdoor
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There are newer employer reviews for TigerDirect

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"My experience with Tiger has been challenging and rewarding most times."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Manager in Raleigh, NC
Current Employee - Account Manager in Raleigh, NC
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at TigerDirect full-time (More than 3 years)

Pros

No cap on income potential. Nice work environment.

Cons

Favoritism when it comes to giving good leads. Low base pay and no raises.

Advice to Management

Be more fair to employees when assigning accounts. Spread the wealth around. Not just to your favorites.

Other Employee Reviews for TigerDirect

  1. Helpful (4)

    "Watch out!! It's all about the numbers baby! A place that only looks after the senior reps and is full of false hopes an"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - B2B Account Representative in Naperville, IL
    Former Employee - B2B Account Representative in Naperville, IL
    Doesn't Recommend
    No opinion of CEO

    I worked at TigerDirect full-time (More than a year)

    Pros

    Loved the customers and the fellow co-workers. Hard work to develop the right relationships but it pays off in the end. Great place to learn. But...... I WOULD NOT RECOMEND this place to anyone.

    Cons

    Watch out!! It's all about the numbers baby! All your hard work bringing in new accounts is not appreciated if you don't have the numbers. There is only one thing they look at, numbers. When there are other values a sales rep brings to the table. Had over $1.1 million in sales YTD, but.... missed one too many pay periods. Watch for ever increasing quotas until you can't do it any more than BAM! Your out the door. Very inconsistent in the termination process. Many reps let go for under performance while a select few can miss their numbers constantly and still keep their job. Some reps receive multiple third warnings before the final,and still have their job. It's a "Throw them on the wall, and see who sticks" mentality. Except for the special reps. Absolutely zero coaching from the managers. And if you do create a nice account...poof. Its gone and a senior rep has it the next day.

    Advice to Management

    Be more consistent in the termination process. I thought rule was at least two warnings in a row before the final. i got one. I guess the coach can choose to only hand out the one than the final. hold the coaches just as accountable as you hold the reps. And stop giving out multiple third warnings. It creates false expectations for the other reps.


  2. "It's retail, what do you expect?"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PC Technician in Miami, FL
    Current Employee - PC Technician in Miami, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    At the tech bench there is a great team. No people bitching about work or mistakes one may make, they just talk to you like a man and you deal with it. The team works as a team, everyone gladly helps out if your workload is too much or you look like you could use some help.

    Cons

    The pay sucks, the hours suck (25 hrs max part time). Very few resources are provided, mostly BYOT (bring your own tools) and lately management has decided to give us an 'approved list of software tools' to use which will ultimately just keep back production.

There are newer employer reviews for TigerDirect
There are newer employer reviews for TigerDirect

See Most Recent

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