Timberland - Sales Associate-Timberland | Glassdoor
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There are newer employer reviews for Timberland

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Helpful (1)

"Sales Associate-Timberland"

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  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Garden City, NY
Current Employee - Sales Associate in Garden City, NY
Recommends
Approves of CEO

Pros

Great people, great company, extremely easy work. I've been with the company for nearly two years now, and I love it. Great interaction with customers, always get good feedback both from my boss and from customers.

Cons

Takes a while to move up...it's easier to be promoted because somebody quit or got terminated than if you work hard. Most members of the management team, save for one, are incompetent. They spend the entire shift on their cell phones or on the job phone rather than working, which is annoying. Sales associates do the bulk of the work; cleaning, stock, shipment, counting things around the store to make sure nothing is missing, while management simply counts the money.

A lot of things to remember, such as product knowledge, store goals, the mission statement, etc (which wasn't a big deal to me because I'm not lazy, but the rest of the staff seems to struggle with it).

One person usually gets stuck doing all the work, while the others do nothing. Corporate visits are intimidating.

Advice to Management

Management definitely needs to be a little bit more aware of who they hire, and give appropriate recognition to those who deserve it. Can't complain about a bad management team if you hire people who don't do their jobs and then refuse to replace them. We need to have meetings more often; having a meeting once a quarter isn't enough.

Other Employee Reviews for Timberland

  1. Helpful (3)

    "Great Brand but the company is run as if it was a social charity"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Stratham, NH
    Current Employee - Director in Stratham, NH
    Disapproves of CEO

    Pros

    It has a great brand presence and awareness. It's icon products - Yellow boots, handsewn boat shoes - are good looking and good quality. If you want to have a social concious this is the place to work. They give a week per year to do community service and have multiple events per year to put the time to use. They pay well and have good benefits. If you want to work for a company that is highly respected for it's activities, TBL is it. The new products are good quality but the designs may not be the most desired. The people working here are treated with respect and generally valued for their work and ideas.

    Cons

    The company is pushing environmental issues before they are able to make it work consistantly. It has marketing based on these issues and it is not ready to execute it. Leather shoes are not an environmentally friendly product. The company did not understand that the yellow boots were a fashion fad, they made a lot of money on them when they were hot. They were not able to invest that money in the next trend. They tried to find new products and companies but could not get any that would ofset the loss of sales when the boot fad ended. It will be a low growth company for a long time to come. Although the Smartwool division is having good growth. If a company can't grow revenue the have to cut costs to increase margin. That's what is happening now. It is a company of smart motivated people but the vision and correct direction is not there

    Advice to Management

    It does not work to have two different goals for a company. If it is to make money then focus on that, if it is to be a social and environmental activitist, then do that. Can't be both. The CEO needs to run a NGO and let a professional manager run the company. He is a great motivational speaker but has the wrong message. People in the company follow the social ideas and forget the purpose of the company is to make shoes and clothing to sell for a profit.


  2. "A lot of work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant

    I have been working at Timberland part-time (Less than a year)

    Pros

    Great working environment with a good team and nice people to work with as they hire people by personality! Free pair of shoes about twice a year and 50% discount.

    Cons

    It's a lot of work to meet sales targets and it's a lot of running up and down stairs for pretty average pay. Under 18s get less pay for the same job as over 18s. Management are harsh and don't listen.

    Advice to Management

    Listen to your staff's complaints, they're usually legitimate and it wouldn't take much to solve their issues. Make sure that the staff are informed of the rules properly, instead of expecting them to be aware of them.

There are newer employer reviews for Timberland
There are newer employer reviews for Timberland

See Most Recent

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