Time Warner Cable - Roller Coaster | Glassdoor
There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

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Helpful (2)

"Roller Coaster"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Service Technician in Dallas, TX
Current Employee - Service Technician in Dallas, TX
No opinion of CEO

Pros

Good entry level job for those who want to get into the technical field. Benefits are good and so are the (Perks) for working there ex.(free cable,internet,discount phone service)

Cons

Pay is okay for single person but for someone trying to support a family you really will have to stretch it. Raises are barely visable and management`s focus need to be more on employees.

Advice to Management

"If we focus more on whats in front of us (employees and customers) and improve whats around us (products,compensation,incentatives,communication) then our circle of influence would extend throughout the world."

Other Employee Reviews for Time Warner Cable

  1. Helpful (2)

    "It’s a very strict place to work for and they are only worried about how much work can get done instead of quality."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Norwalk, OH
    Current Employee - Service Technician in Norwalk, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They provide a decent benefit package that is better then average. They provide lunches at meetings.

    Cons

    Even though you do quality work and the customers are happy, they are only worried about quotas and how much work can be jammed into a small amount of time. It’s weird how they have time in our company name, but no concept of time and letting your employees taking time to do the job right. They do not have any common sense on why some things take longer then others. They also make you work during your hour lunch break and tell you that they “automatically punch you out for break” so you won’t get paid overtime even when you work that hour because you have to get the work done.

    Advice to Management

    My advice would be to stop worrying about the numbers and quotas and pay attention to how the job is being done right and how the customers are happy for it. Also it’s time to get new DVR and other equipment instead of refurbishing everything.


  2. "Questionable"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Broadband Technician in Charlotte, NC
    Former Employee - Broadband Technician in Charlotte, NC
    Doesn't Recommend
    No opinion of CEO

    Pros

    Training through TWC was excellent and worthwhile.

    Cons

    Some what Military style work environment.

There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

See Most Recent

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