Time Warner Cable - Time Warner Cable has helped me grow in a professional environment. | Glassdoor
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There are newer employer reviews for Time Warner Cable

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"Time Warner Cable has helped me grow in a professional environment."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Call Center Manager in Buffalo, NY
Current Employee - Call Center Manager in Buffalo, NY
Recommends
Approves of CEO

Pros

Benefits, and the people. Time Warner Cable look to move forward and take good steps to define their business properly.

Cons

Rigid structures impede at times. While progress is always difficult in a larger company, there are ways to guide professional atmosphere to allow growth as a quality of business.

Other Employee Reviews for Time Warner Cable

  1. Helpful (2)

    "Just like your cable service, disconnected and constant problems."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Los Angeles, CA
    Former Employee - Customer Service Representative in Los Angeles, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great benefits
    Great discount programs
    Free cable, phone, and internet.

    Cons

    Lack of care and management.
    when it comes to QA score, watch out. (For example, you get points off because you didn't verify customer's SSN# who was asking only location of the cable store. That's right, we weren't allow to give our cable store location unless they verified their SSN#.)
    loss of communication between managers and employee.
    Constant new hires, which means constant layoff.

    Advice to Management

    why bother, you don't care anyway.


  2. "Relax"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Accountant in El Segundo, CA
    Current Employee - Staff Accountant in El Segundo, CA
    Recommends
    Approves of CEO

    Pros

    It is a good environment to work at Time Warner Cable, not only because of the free cable and internet, but the people are more relaxing and easy-going

    Cons

    Since it is a steady company, people would not leave the company. Less opportunities to grow in some sense if you are motivated and driven to grow.

    Advice to Management

    Take some time to evaluate each staff, when u see the potential, please please promote them. Don't let them do the same thing over and over again.

There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

See Most Recent

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