Time Warner Cable - It's an ok company with great benefits | Glassdoor
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There are newer employer reviews for Time Warner Cable

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Helpful (1)

"It's an ok company with great benefits"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in New York, NY
Current Employee - Anonymous Employee in New York, NY
Recommends
Neutral Outlook
Approves of CEO

I have been working at Time Warner Cable full-time (More than 5 years)

Pros

Slow to promote, definitely within. Antiquated in their procedures and practices. The corporate offices are still traditional and old school methodology and business attire (men dressed in collared shirts and ties, women dressed 9-5). Oy

Cons

One of the major plusses working at Time Warner Cable is the pay. If you negotiate a good salary coming in and not lowball yourself, they pay very well compared to other cable and/or communication companies in the industry. Makes it rather hard to leave once you start noticing the corporate b.s.

Advice to Management

They dance to the beat of their own drums, advice is not solicited nor wanted.

Other Employee Reviews for Time Warner Cable

  1. Helpful (1)

    "Worst place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The offer some some perks and benefits

    Cons

    Management treats you like an insignificant number in the organization. Management is not
    properly trained and unprofessional.

    Advice to Management

    New management is required,


  2. Helpful (2)

    "The Worst Company that I have ever worked for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Middletown, NY
    Current Employee - Customer Care Representative in Middletown, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Time Warner Cable full-time (More than a year)

    Pros

    Discounted Cable and Internet.
    Paid Sick & Vacation

    Cons

    CSR's are overworked
    Almost impossible to get promoted/or accepted into another department

    Advice to Management

    Listen to the needs of reps and actully respond to emails and questions.
     Try to help when reps dont have all the answers so that customers are not on hold so long.
     Do more than socialize with other supervisors and take extended lunches and breaks.


There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

See Most Recent

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