Time Warner Cable - Ok Company | Glassdoor
There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

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"Ok Company"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in East Syracuse, NY
Current Employee - Customer Service Representative in East Syracuse, NY
Recommends
Positive Outlook
Approves of CEO

I have been working at Time Warner Cable full-time (More than a year)

Pros

Great Benefits, great pay in comparison to area

Cons

Unappreciative labor, lack of support from management

Other Employee Reviews for Time Warner Cable

  1. Helpful (1)

    "Things Will Change (TWC)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Los Angeles, CA
    Former Employee - Marketing Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time (More than 8 years)

    Pros

    There are no good reasons to work for the marketing deprtment.

    Cons

    There is a large disparity in salary for employees that perform the same task. Hard work is rarely recognized and never financially compensated. Promotions are based on how well the executive staff like you and not by objective criteria’s.

    Advice to Management

    Develop a leadership track to groom your talent and take employee concerns more seriously. When concerns are expressed they fall on deaf ears.


  2. Helpful (4)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Middletown, NY
    Current Employee - Customer Service Representative in Middletown, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Time Warner Cable full-time (More than a year)

    Pros

    Co-workers are the only good thing. The technology is antiquated and the managers are inexperienced and nothing more than administrative assistants. No future, no hope. The only reason TWC has any customers is that they are the only service in some areas.

    Cons

    Managers have no idea what they are doing and do not help at all, too busy running childish sales competitions for trinkets.Not really a customer service position as they care only if you make sales, do not care about what the customer needs. They use ridiculous metrics to base a monthly payout. Just too many terrible things to even type in this little box. Bad promos for customers so very difficult to make sales.

    Advice to Management

    No advice, they can continue to walk around with their heads up each others asses. Stay on the sinking ship, you deserve to go down with this terrible company.

There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

See Most Recent

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