Time Warner Cable - Good Place to work with opportunities for advancement | Glassdoor
There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

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"Good Place to work with opportunities for advancement"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director of Marketing in Charlotte, NC
Former Employee - Director of Marketing in Charlotte, NC
Recommends
Neutral Outlook
Approves of CEO

I worked at Time Warner Cable full-time (More than 10 years)

Pros

Company believes in promoting from within, great chances for growth, fun environment, big company that could improve communications

Cons

Bad communications due to the fact that it's a big company. Upper management not always understands what issues are because not too much involved with daily operations/work of the front line people and customer issues.

Advice to Management

Get front line people more involved in business. They can be valuable source for Customer Service improvements and overall customer satisfaction

Other Employee Reviews for Time Warner Cable

  1. "Overall ok. Job stability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Charlotte, NC
    Current Employee - Marketing Manager in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Time Warner Cable full-time (More than a year)

    Pros

    Good place to work. Easy commute

    Cons

    Call center folks sit on same floor. Are noisy.


  2. "Be prepared for the spotlight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    *Free cable and internet
    *Good benefits
    *If you are good at sales you get paid nicely for a few months

    Cons

    It's called the spotlight and it happens when you are good at what you do. TWC realizes their services and offerings are too expensive for what they're worth but if you are hitting top quintiles consistently TWC gets suspicious and starts investigating all your calls and orders. The truth is TWC wants mediocrity. So if you are good they reward you early on but then you pay the price later.

    Supervisors make less than salespeople....seriously? I was offered a supervisor role twice but declines b/c I wanted to make money.

    Advice to Management

    Try to hang out in quintile 2 if you are paid based on quintiles.

There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

See Most Recent

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