Toast Inc - Great company, high stress sales | Glassdoor
  1. Helpful (6)

    "Great company, high stress sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toast Inc full-time for more than a year

    Pros

    Great company culture that makes you feel like you are part of something important and special! If you have a passion for hospitality and technology this is the perfect job to consult restaurants. The product is high quality solutions for restaurant operators so you can stand behind it. The company puts a lot of effort into training and continued education on product and internal processes to assist in your success.

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    Cons

    Stress! High pressure quota driven sales makes you feel like you are just a number and you are only as good as your last month. Extreme micromanagement happening in some cases. Expected to work round the clock so difficulty in work/life management aspect.

    Advice to Management

    Consistent, clear approach to teams for District managers. I know so many reps across the country and everyone is being managed differently with work requirements. The quota remains the same but some are being loosely managed on other metrics and some have insane micromanagers. Creates a bit of resentment across the org from a rep level on the inconsistency across teams management.

    Toast Inc2019-05-20
  1. Helpful (1)

    "Most Fulfilling Journey of my Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toast Inc full-time for more than 3 years

    Pros

    The humanity of our leadership team (I mean all those senior to me) - focusing on the right things, for the right reasons. I gave them my trust when joining the team. They've earned it everyday since. My peers are extraordinary. The quality of our teams - in every department. Each time I'm in a cross-functional meeting I feel like I'm surrounded by the best in class. Inspiring how many brilliant, humble, and determined people make up the Toast team. Focus on diversity. This includes diversity among people, ensuring we appeal to the best professionals out there, and diversity of thought. If you have an idea to move us forward, it's welcomed, and necessary. The thrill of victory, but awareness we still have a lot to do. We are good at this and getting better. We truly believe that what we did yesterday needs to be better tomorrow. We're constantly challenging the status quo and challenging ourselves to do what we know will be difficult. Career growth - hundreds of Toasters get promoted each year. The pathways are transparent and leadership focuses heavily on developmental programs and coaching strategies to help our teams grow.

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    Cons

    Rapid growth often comes with abrupt change. The need for changes that occur are interpreted differently based on each person's lens. The larger we get, the more challenging alignment on the "why" becomes. Sales is tough. You've got to be competitive, driven, and capable of delivering real business solutions to restaurant owners. Of course, that isn't for everyone.

    Advice to Management

    Stay the course. Keep challenging us to be the best. You're doing it right.

    Toast Inc2019-12-18
  2. Helpful (3)

    "Its great, no other place I'd want to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toast Inc full-time for more than a year

    Pros

    - Lots of growth if you're up to the challenge. They move people up within the company if they're hard workers and put their best foot forward. - The customers actually like us and the product. Our restaurants give us constant feedback about what works and what doesn't so we're able to address issues quickly and keep complaints to a minimum! Its really nice knowing people appreciate your company. - Fun work environment. The leadership team puts a lot of effort into employee satisfaction and it really shows.

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    Cons

    DONT WORK HERE IF YOU DON'T WANT A STARTUP. This isn't always the easiest place to work: things are constantly changing and moving around, but thats what you get from a startup. You aren't able to come in here and take it easy; these positions require actual work. Its super rewarding though.

    Toast Inc2020-01-03

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