Total Wine & More - Great concept, killer business model | Glassdoor
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There are newer employer reviews for Total Wine & More

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Helpful (6)

"Great concept, killer business model"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Potomac, MD
Former Employee - Anonymous Employee in Potomac, MD
Doesn't Recommend
Approves of CEO

Pros

Product - selling wine is great, people love to shop this product category. When the economy is down, people drink. When the economy is up, people drink. Recession proof business model.
Margins- TWM focuses on the private labels that provide much higher margins and this company is a cash cow
Leverage - TWM is not at the level that they have huge leverage with suppliers and wholesalers so the low price concept will just continue to become more relevant
Market - this company is truly creating the market for big box wine retailers and it is fun to be apart of changing a market (think Amazon and ebay in the early days)

Cons

Leadership - family run company with all intent to pass the business onto their kids , not much room to move up except in title
Culture - not the most positive
Opportunity - if you are a family, family friend, or "favorite" of one of the owners your chances are great

Advice to Management

Grow your people with the same focus you grow the business.

Other Employee Reviews for Total Wine & More

  1. Helpful (5)

    "Worked to Death and Burned Out"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wine Associate in Laurel, MD
    Current Employee - Wine Associate in Laurel, MD
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Excellent training. Even if you've never sold a thing in your life, never mind selling wine, they will train you. Lots of opportunities to taste wine, beer, and liquor, from many different price ranges.

    Cons

    Horrible, bizarre hours. You could close one evening (11:15 pm) and then be asked to pull wine and stock shelves the next morning (5 or 6 am). On top of this, you may work six hours one day (no break), and then be asked to work a ten or twelve hour day! Messages and instructions coming down from the corporate office are often bland, meaningless, and clearly reflect the fact that much of upper management have never worked on the sales floor. Or any sales floor. Promises of incentives for meeting or exceeding sales goals turned out to be bogus fueling wine team morale to decline into the basement. The corporate office's rationale for reneging on promises are typically as weird and byzantine as the schedule, which is organized by a computer program. Enormous turn-over by the wine team. Very top-heavy on the corporate/upper management side.

    Advice to Management

    Try and spend more time on the sales floor and try to understand the kind of work your employees do and try to make them feel valued. Total Wine is hemorrhaging good people, and upper management either doesn't know, or, as I perceive it, they simply don't care.


  2. Helpful (1)

    "Happy Office Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Potomac, MD
    Current Employee - Anonymous Employee in Potomac, MD
    Recommends
    No opinion of CEO

    Pros

    Solid 401k and health package. Also, enjoy the wine and beer tastings.

    Cons

    Required to work 45-50 hours per week.

    Advice to Management

    Be receptive to store employees and their concerns.

There are newer employer reviews for Total Wine & More
There are newer employer reviews for Total Wine & More

See Most Recent

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