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Total Wine & More

Engaged Employer

Total Wine & More

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Employee Review

  1. 3.0
    Current Employee

    Could be better, but there are worse places to make a living

    Aug 1, 2014 - Manager in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Great discounts -Alcohol business tends to attract fun people -Customers are generally happy to be in your store -Fast-paced, uptempo, never a dull moment, always something different going on -Solid product training, great portfolio -Free beer and wine every month once you're certified -Pay seems to be above what most retailers pay

    Cons

    -It's still retail and all that comes with it: nights, weekends, holidays. -Forget about any semblance of work/life balance. -Hours are long, breaks are short (only 30 minutes in a 12+ hour day???) -Inconsistent management. One month they say to do it this way, the next month it's the total opposite. Too many chiefs, not enough Indians. -Poor communication. Often seems like the left hand doesn't know what the right hand is doing. Needs to be a consistent message from corporate office through upper management and into the store level. And there is not. -Too many people in management here are more concerned with giving the impression that they do a good job as opposed to actually doing a good job. -Wasteful business practices. We always joke that this company must really hate trees. But they love paperwork. And 3-ring binders. -Somewhat dishonest business model that is basically "bait and switch". Your job is essentially to convince the customers to not buy what they came into purchase (major brands advertised at the lowest prices in town) but instead purchase a higher margin private label product. This may not be a big deal for some with sales backgrounds, but it can seem a bit sleazy and it's easy to feel like a used car salesman at times.

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    6 people found this review helpful
  1. 5.0
    Current Employee

    Job

    Nov 29, 2022 - Sr. Business Analyst in Bethesda, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are a lot of perks

    Cons

    Long commute and low pay

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  2. 4.0
    Former Employee

    Great team

    Dec 2, 2022 - Front End Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people and team were awesome

    Cons

    The hours were a lot

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Total Wine & More Careers

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Step into a Total Wine & More store, and you will be sure to meet some of the most passionate, motivated and talented teams in the...More

  • Corporate
  • New Stores
  • Benefits
  • Philanthropy
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Total Wine & More Photos

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Total Wine & More photo of: Who doesn't love the Yellow Tag Event?
Total Wine & More photo of: "Love What you Find" at Total Wine & More
Total Wine & More photo of: CEO Troy Rice enjoying the Ice Cream Social at the SSC
Total Wine & More photo of: Napa Wine Trip 2022
Total Wine & More photo of: Kendall Jenner visit
Total Wine & More photo of: Eva Longoria visit
Total Wine & More photo of: Ignite Graduation - Our leadership training program consisting of team members from the Field and SSC.
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