Town Sports International Holdings - Don't work there unless it's Welcome Team, Babysitting or Clean Team | Glassdoor
There are newer employer reviews for Town Sports International Holdings
There are newer employer reviews for Town Sports International Holdings

See Most Recent

Helpful (1)

"Don't work there unless it's Welcome Team, Babysitting or Clean Team"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - General Manager in New York, NY
Current Employee - General Manager in New York, NY
Doesn't Recommend
Disapproves of CEO

Pros

- Great peers and employees at the club level
- Most trainers are passionate about improving peoples lives
- Great place if you enjoy interacting with staff and members
- Great community if good management in place

Cons

- large disconnect between Corporate/Upper Management and Club Level Management
- unrealistic goals and expectations for Club Level Management, Membership Consultants & Trainers
- high turnover
- no support or care for Club Level Management or Staff.
- terrible customer service (not always the fault of Club Level Management and Trainers)
- very low pay for employees that work the hardest for the members
- terrible benefit plans

Advice to Management

- take care of your employees first and profits will follow
- promote from within, employees respect those that have walked in their shoes
- treat members and guests as people wanting to achieve their fitness goals, not just a sale.

Other Employee Reviews for Town Sports International Holdings

  1. "A company that shows no appreciation towards the people who do the day to day things that make the gym function."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk in New York, NY
    Current Employee - Front Desk in New York, NY
    Doesn't Recommend

    Pros

    Free gym membership, 20% off Verizon products,

    Cons

    Awful pay
    Lack of respect from management
    Horrible insurance plan, better off getting Medicaid

    Advice to Management

    Show more respect to employees, have better communication with staff, stop being frugal with pay


  2. "Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk in Bronx, NY
    Former Employee - Front Desk in Bronx, NY
    Doesn't Recommend

    Pros

    free gym membership and ability to grow in the company depending who you are working for and if you are kissing the right behinds.

    Cons

    Employee support is limited to non exsistant. Pay is low in all workers who have been there even up to more than 5 years.

There are newer employer reviews for Town Sports International Holdings
There are newer employer reviews for Town Sports International Holdings

See Most Recent

Work at Town Sports International Holdings? Share Your Experiences

Town Sports International Holdings
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or