Town Sports International Holdings - TSI has been a revolving circle of falure for over 10 years and it starts with the CEO. | Glassdoor
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Helpful (4)

"TSI has been a revolving circle of falure for over 10 years and it starts with the CEO."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - General Manager in New York, NY
Current Employee - General Manager in New York, NY
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Town Sports International Holdings full-time (More than 3 years)

Pros

- Free gym membership
- You meet some nice members and co-workers
- Free gym membership
- You have a job
- Free gym membership

Cons

Since TSI went public over 10 years ago this company has completely spiraled downward in every aspect of business, they have become the second coming of BALLY'S. (probably worse)

TSI's greed has single handedly destroyed a once pround and fun fitness industry.

- Take it from an employee of close to three years, if you have pride, dignity, loyalty, honesty and a strong work ethic, please stay away from this company. You are worthless to them, they will use you, burn you out then throw you to the curb. I've seen it many, many times.

- They do not care about members or employees, make no mistake, their number one goal it to maximise stockholder wealth at all cost, PERIOD. They are in the business to sell stock using fitness as a front and the employees are their expendable tools.

- Their coroporate governance is lead by a team of repetative falures with absolutely no vision. From top to bottom TSI management is completely incompetent and lack leadership skills of any kind. They only understand one philosophy, management by fear, because they know deep down they themselves can get the axe at anytime, so the paranoia is passed down through the ranks of management.

- Bob G. the CEO is a throwback personal trainer from the 80's who has zero business education or acumen whatsoever. He has failed at his position repeatedly yet still gets to keep his job mainly because no person is desparate enough to take his position. His job is to try and keep the stock price up by maintaining an artificial harmonious and productive work environment for the stockholders. While his orders his direct reports to keep up the unbearable micromanagement pressure to drive sales and cut expenses down to the last penny.

- TSI abuses it's employees through anger, threats and intimidation. They have created a toxic environment in an industry that is supposed to promote good health.

 - Including the CEO position, TSI is a high turnover company, that's so poorly managed it's impossible to stay, even if you succeed.

- Employee theft and dishonestly are rampant.

- Pay is poverty level, minimum wage at best. And if you think you're lucky being paid a salary don't be fooled, they will stretch your hours and make you do the work of multiple employees to make your salary less then minimum wage.

- TSI is a bait and switch company.

- Members hide your Credit Cards and don't sign anything unless you have a lawyer read it first!

Advice to Management

Sell the company to someone who knows how to run a successful business.

Other Employee Reviews for Town Sports International Holdings

  1. "Great experience and opportunity to make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in New York, NY
    Former Employee - Finance in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Town Sports International Holdings full-time (More than 3 years)

    Pros

    Strong CFO. Good business model of controlling quality by avoiding franchising.

    Cons

    Too frequent managerial changes. Below market compensation for all but senior executives. Lower than average benefits package.

    Advice to Management

    Invest in your people more with training and advancement opportunity


  2. "company doesn't value employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Town Sports International Holdings full-time (More than a year)

    Pros

    free gym membership, great people to work with at club level

    Cons

    employees are not valued
    quick to fire, slow to hire
    poor pay & benefits for management positions

    Advice to Management

    Employee performance and morale are decreasing fast....something needs to change and micomanaging is not the answer.

There are newer employer reviews for Town Sports International Holdings
There are newer employer reviews for Town Sports International Holdings

See Most Recent

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